Job Purpose We are looking for a passionate and organised member for our team for the full time position of Sales & Events Coordinator. This is a fantastic role within the Events team, playing an important part in developing Wedding, Event and Conference business. A great opportunity to work within a busy events environment, experience in sales and hospitality is a must.
Key Responsibilities
As Sales & Events Coordinator, the main focus will be to maximise sales through the following:
Winning and retaining business while promoting the awareness of all facilities and services on offer.
Responding to all incoming enquiries in an efficient and professional manner by email and telephone.
Ensure all events are dealt with from enquiry to confirmation and that event sheets are completed with great attention to detail.
Liaise with the other teams to ensure a seamless transition of information from the Events team to the our catering partners.
Pro-actively follow up on all provisional bookings, tracking the enquiries and maintaining good working relationships with clients.
Assisting all new wedding couples with planning their wedding day, and be the Wedding Coordinator on the special day at the hotel.
Attending Wedding Fairs to promote the venues services.
Use sales techniques that maximise revenue including up selling.
Pro-actively seek new business opportunities for the venue and arrange meeting for show rounds.
Researching and undertaking competitor analysis.
Host and coordinate different events, ensuring the best customer experience for our guests.
Knowledge and Skills
Proven office administrative experience.
Sales and Marketing experience.
Knowledge of office management systems and procedures.
Excellent time management and ability to multi-task and prioritise work.
Attention to detail and problem-solving skills; Excellent verbal and written communication skills (phone, email and in person).
Responsible and organised.
Proficiency in Microsoft Office.
Somebody with a fun and friendly demeanour to fit in with the existing operations team.
Strong interpersonal and communication skills with the ability to form professional relationships across all areas of the business.
Person Specification
Well organised
Pro-active
Excellent communicator
Excellent attention to detail
Trustworthy and honest