We are seeking a highly motivated and results-driven Proactive Sales Executive to support the growth and development of our trade customer base. The successful candidate will be responsible for delivering exceptional service, identifying opportunities through data-driven insights, and implementing effective contact strategies to strengthen customer relationships and achieve sales targets.
Responsibilities:
* Develop and implement tailored sales strategies that address the needs of smaller turnover customers, focusing on maximizing the placement of pattern books in the marketplace.
* Contact customers to review performance, understand current projects, and promote existing and new collections.
* Understand customer needs to maximize sales opportunities.
* Secure future business through appropriate service and support.
* Develop and deliver an effective customer contact strategy using all contact tools.
* Provide world-class customer service to maximize sales opportunities.
* Input customer feedback into CRM and work with the Customer Service Team to ensure order accuracy.
* Follow up on calls/emails and analyze performance data for insights.
* Submit regular reports and monitor sales performance with management.
* Complete all administrative tasks related to the role.
* Achieve personal sales targets as part of the sales team.
* Employ effective sales techniques to promote, upsell, and cross-sell products, building strong business relationships.
Measures of Success:
* Achieving sales budgets and year-on-year growth.
* Working within expenditure budgets.
* Number of calls and emails per day.
* Sales success according to budgeted plans.
Connecting with Others:
* Collaborate with sales colleagues, customers, customer service, finance, and senior management to ensure optimal performance and relationship management.
Skills & Experience:
* Proven sales experience, preferably in call centers or mail order catalogues.
* Strong business sense and industry knowledge.
* Experience with product knowledge and building long-term relationships.
* Self-driven, results-oriented, with a positive outlook.
* Proficiency with CRM systems and WG360.
* Excellent verbal, written, and presentation skills.
About Us:
Sanderson Design Group is an international luxury interior furnishings company specializing in wallpapers, fabrics, and interior products. Our brands include Sanderson, Morris & Co., Zoffany, Harlequin, Clarke & Clarke, Scion, Anstey Wallpaper Company, and Standfast & Barracks. Founded in 1860, we have a rich history of design excellence and are committed to bringing beauty into people's homes. We rebranded as Sanderson Design Group in 2020, celebrating over 160 years of design tradition.
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