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Depot Quality Manager - Multi-site, Newbury
Client: DPDgroup
Location: Newbury, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference:
102e961f3976
Job Views:
6
Posted:
12.07.2025
Expiry Date:
26.08.2025
Job Description:
Job Description
Our Site Manager is currently recruiting for an experienced Depot Quality Manager to join and strengthen their highly experienced depot management team across two sites.
Purpose of Position
Through constant review of business analytics, conduct a deep dive analysis to identify opportunities to improve the quality and experience for the shipper.
To ensure that the depot is compliant in areas of Quality, ISO, Environment, H&S, HR, Transport, Couriers, Self Employed Owner Drivers, and Security.
Key Tasks/Areas of Responsibility
* Drive quality and compliance within the depot by maintaining and improving standards within the depot.
* Run, analyze, and interpret operational data to produce daily, weekly, and monthly reports; identify and resolve areas of non-conformance.
* Improve and maintain a customer-first approach in all aspects of depot operations.
* Monitor and review depot/administration compliance of H&S, HR, ODF, Transport, Recruitment, ISO, Audits, and Environmental.
* Maintain and drive completion of new process training with depot admin team support & OJT support.
* Recommend any new processes to achieve company audits according to company targets in relation to H&S, Quality, and Transport with Depot management team.
* Coach and mentor office-based employees in understanding Company processes and procedures.
* Attend on-site and off-site meetings/courses as directed by the General Manager.
* Proactively communicate and collaborate with external and internal contractors.
* Ensure own skills and knowledge are kept up to date and take responsibility for own personal development.
* Assist in facilitating meetings and take minutes for H&S and weekly Shift Manager meetings to drive accountability.
* Perform any other tasks as directed by the Site Manager.
Qualifications
What we’re looking for
* Strong knowledge and understanding of quality, audits, and compliance, ideally gained within a transport setting. Awareness of CPC and O Licence requirements is advantageous.
* Confident communicator with a passion to lead, motivate, and manage high-performing teams while influencing at all levels.
* Decisive and effective decision-maker, especially in a time-pressured environment.
* Enjoys resolving problems, demonstrating resilience, self-motivation, and flexibility.
* Analytical, customer-focused, and highly organized.
* Demonstrates the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring, and Accountability.
Additional Information
About our Benefits
We recognize that our people are at the heart of our business. Our benefits include but are not limited to:
* Holiday trading
* Enhanced maternity and paternity packages
* Free life assurance of 4x salary on joining the pension scheme
* Health Kiosks at every location
* Vitality at Work
* Free On-Site Parking
* Discounted shopping from retailers including up to 5% off supermarket shopping
* Milestone Days off to celebrate with family and friends
* Free eye tests and support with the cost of glasses for employees who use screens regularly
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