Job Description
Are you a confident communicator who enjoys building relationships and helping people make important decisions?
We are recruiting on behalf of a leading international healthcare organisation seeking a Patient Sales Consultant to join their growing Leeds-based team. This is a fantastic opportunity for someone with a background in sales, business development, customer success or account management who enjoys a consultative approach and thrives on building trust with customers.
As the first point of contact for prospective patients, you will guide individuals through the services available, taking the time to understand their needs and helping them make informed decisions. Due to the nature of the role, empathy and compassion are just as important as commercial awareness.
The Role
* Managing inbound enquiries from prospective patients
* Conducting consultations over the phone to understand individual requirements
* Building rapport and trust with customers from a variety of backgrounds
* Providing tailored information and treatment options
* Following up quotations and progressing opportunities through the sales process
* Managing the customer journey from initial enquiry through to appointment booking
* Taking payments and maintaining accurate records
* Using technology and AI-powered tools to enhance customer experience and sales performance
* Working towards individual and team targets
About You
* Previous experience in a sales, business development, lead generation, customer success or account management role (desirable)
* Confident and professional telephone manner
* Comfortable following up opportunities and converting enquiries into sales
* Compassionate and able to handle sensitive conversations with empathy
* Strong communication and relationship-building skills
* Organised, proactive and target-driven
* Confident using technology, with an interest in AI and modern sales tools
* Resilient with a positive and professional approach
Salary: £28,000 - £30,000 annually DOE plus monthly commission / bonus
Location: Leeds City Centre - fully on site
Working Hours: Monday to Friday, with working hours scheduled between 8:00am and 6:00pm. Approximately 1 in 3 Saturday mornings will be worked from home, with time off in lieu provided.
This is an excellent opportunity to join a growing organisation where you can combine your sales ability with a genuine passion for helping people.
Please note that due to the volume of applications received, we are unable to provide individual feedback. If you have not heard back within 5 days, please assume your application has been unsuccessful.
By applying for this role, you consent to Jo Holdsworth Recruitment holding your details for a 30-day period and contacting you via any method provided.