Hybrid - 2 days in the office ( more during probation) Hours: 09.00- 17.00 (Great benefits) We are seeking a strategic and operational HR Manager to join an established SME operating within a not-for-profit environment. This is a hands-on generalist role, integral to the day-to-day delivery of the HR function, while also contributing at a strategic level. As HR Manager, you will be instrumental in shaping and delivering an HR strategy that truly reflects the organisation's vision and values. You'll continuously evolve HR policies, practices, and initiatives across the full employee lifecycle-creating an environment where people feel valued, supported, and empowered to thrive. From employee relations and organisational change to engagement, reward, and talent attraction, your influence will be felt across the organisation. We're seeking a CIPD-qualified HR professional who enjoys being visible, approachable, and at the centre of the organisation. You'll bring at least five years' experience in an HR management role, ideally within an SME, and a passion for building strong relationships and making a genuine difference. If you thrive in a collaborative, respectful, and inclusive culture-and want to contribute to something meaningful-this role offers the perfect platform. What you'll be doing: Shaping and delivering a forward-thinking HR strategy aligned with the organisation's goals and future direction Leading and supporting organisation change initiatives, helping the organisation remain resilient, engaged, and adaptable Championing employee engagement and retention through initiatives such as career development, wellbeing, and recognition Acting as a trusted advisor to managers and employees, providing practical, timely, and insightful HR guidance Overseeing performance management, development frameworks, and annual pay reviews Taking ownership of HR operations, including payroll, benefits, and contracts Driving a competitive and meaningful reward strategy that motivates and retains talent Ensuring smooth delivery of all day-to-day HR activities Continuously improving HR policies and processes to reflect best practice and organisational values Enhancing recruitment approaches to attract and secure high-quality talent Salary based on experience. Love Success is a top recruitment agency based in London, dedicated to connecting exceptional administrative and office support staff with the leading businesses across London and the UK. Whether you're a candidate seeking Personal Assistant roles in London or an employer looking to hire administrative and office support staff, our agency provides high-quality recruitment services tailored to your needs. At Love Success, we champion diversity, equity, and inclusion, embedding these values into every aspect of our operations. Our unwavering commitment to these principles is evident in our recruitment practices and our comprehensive training and development programs. We partner with organisations that share our dedication to fostering diverse and inclusive workplaces, where individuals can be their true selves in the workplace. Together, we strive to promote equality and create opportunities for all. Love Success is proud to serve as an Employment Agency for this vacancy.