SME Inside Sales Executive
Employer: Volkswagen Financial Services (UK)
Salary: Up to £36,000.00 per annum, dependent on experience
Location: Milton Keynes, MK15 8HG
Hybrid Working: Minimum 20% of working time in the Milton Keynes office; flexible arrangement to meet business needs.
Hours / Contract Type: Full Time Permanent – 35 hours per week
Closing Date: 24/11/2025 (advert may close earlier if a high volume of applications is received)
Job Description
We’re looking for an Inside Sales Executive dedicated to securing business from SME-sized prospects and customers (typically 5‑99 vehicles, non‑regulated). The role is primarily carried out through digital and telephony‑based sales strategies, providing detailed options, support and proactive guidance to prospects considering VWFS for the first time and to existing customers seeking renewals or additional vehicles.
The specialist role is instrumental in delivering excellent customer service to future and existing customers.
What You’ll Be Doing
* Make quality high‑volume outbound calls to corporate fleet prospects, following up marketing qualified leads in a timely manner, with the aim to introduce our fleet services and achieve targets at agreed margin levels.
* Make quality high‑volume outbound calls to existing corporate fleet customers to promote value‑added products and undertake renewal discussions.
* Remotely account‑manage a portfolio of existing customers, increasing VWFS fleet and wallet share while maintaining strong service relationships.
* Add value at every sales and customer touchpoint, ensuring customers receive appropriate information to make informed decisions while maximizing every business opportunity.
* Maintain high‑level fleet product knowledge and recognise the features and benefits of our business contract hire product and associated value‑added products.
* Source leads within our retailer network to ensure replacement vehicles are ordered and delivered.
What You’ll Bring
You’ll be experienced in the automotive or a regulated financial services environment.
You’ll have a passion for delivering excellent customer service.
Essential Experience & Skills
* Sound knowledge of fleet products and services – full training will be provided to the right individual.
* Previous experience in inside sales, telephone account or telesales roles with high‑volume outbound calling.
* Driven and ambitious with a strong desire to succeed and comfortable stretching sales targets.
* Confident and professional telephone manner.
* Accurate data capture with strong attention to detail.
* Excellent time‑management with a tenacious, resilient, self‑motivated attitude.
Benefits
* Discretionary 10% on‑target bonus (based on personal and group company performance).
* Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% contribution.
* Choice of employee car ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance, or a company car scheme for battery electric vehicles (BEVs) with insurance for you and a partner/eligible family member.
* Income protection and life assurance (4× salary).
* Retail discount vouchers, care concierge service, will‑writing service, cycle‑to‑work and other salary‑sacrifice options (subject to scheme restrictions).
* After probation, access to private medical insurance for you (with option to buy additional family cover) and access to a loan car scheme for up to two cars (subject to scheme restrictions).
* Ability to purchase critical illness cover, dental cover and select other benefits during our annual benefit window.
* Access to LinkedIn Learning via the Degreed platform and a host of professional development programmes and opportunities to build technical and soft skills.
* Mentoring schemes and reciprocal partnerships recognising the value of learning from each other in the flow of work.
Why Join Volkswagen Financial Services?
You’ll have the opportunity to make a difference by successfully selling our varied fleet products to customers, helping us achieve our mission: to be ‘The Key to Mobility’ – making getting from A to B as easy and simple for as many people as possible.
VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us – we encourage and aspire for all our colleagues to be their 100% self. If you need reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team.
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