Job Purpose:
Provides site management, reporting, resident liaison, client reporting and liaison for energy efficiency improvement and retrofit projects across the UK. Managing all operatives on site, CDM and site setup, all sub-contractors and specialist providers in occupied and void properties.
Key Responsibilities:
1. Managing work programs for retrofit social housing, energy efficiency projects with a whole house improvement approach.
2. Creates and revises systems and procedures by analysing operating practices, implementing changes to workload and equipment delivery schedules to provide cost savings.
3. Reporting progress against the program, problem solving, scheduling and liaising with contracts manager and resident liaison to ensure smooth end to end customer experience.
4. Resolves technical problems by coordinating preparation of reports and communication with staff, analysing data, and identifying solutions, and then costing for variations.
5. Ensure quality of all operational staff by way of auditing regularly on site to prove competence and compliance of onsite engineers with the company procedures.
6. Provides information by answering questions and requests to clients.
7. Maintains supplies inventory by checking stock to determine orders for delivery to site; anticipating needed supplies; plac...