**About the role:**We are currently looking for an experienced Senior/HR Administrator to support our staff members and managers. You will be fully integrated into your assigned store, i.e. working fully from the store. In this role, you will be the go-to person for HR and admin matters at store level – across general back-of-house tasks, recruitment, onboarding, training, payroll, employee relations, policy communication, and more.This role reports into the Store and Area Managers with a dotted line into HR Business Partner, working closely with in-store management team and the wider HR community within UNIQLO UK.* Deliver smooth induction and training for new starters.* Collaborate closely with Store Managers to ensure staffing is sufficient to meet daily operational needs by closely monitoring rota, holiday and attendance.* Support store management on staff development and workforce planning.* Actively contribute to building a positive and inclusive store culture.* Be able to independently advise managers and employees on straightforward employee relation matters.* Support data analysis to identify trends and drive improvements.* Be the first point of contact for employee queries regarding payroll, contract, holiday and other HR-related questions.* Answer queries from the Customer Service Team and directly from customers promptly.* Update and maintain business-related information in the staff room and back office.* Ensure the back office is clean and tidy at all times.**Skills, Experience and Attributes:*** Previous experience in an HR generalist/admin role within a retail environment.* Good knowledge of HR policies and best practices with hand-on experience in managing ER cases.* Strong understanding of payroll processes.* Passion for retail and sound understanding of how this sector operates.* Highly organised with strong attention to detail and time management skills.Complete money/banking tasks on time. Manage both routine and ad-hoc back of house admin duties. Support customer service and shop floor tasks as required. Ability to work under pressure in a fast-paced environment. The UNIQLO job descriptions are not intended to be restrictive and are a guideline to the duties in this role.
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