Overview
Meetings and Events Sales Executive role at The Doyle Collection. Reporting to the Director of Groups, Meetings and Events, London. You will be responsible for selling and revenue conversion within the reactive Groups, Meetings and Events team for The Doyle Collection portfolio (The Marylebone, The Bloomsbury, The Kensington).
Key Responsibilities
* Phone, email and electronic group, meetings and events enquiry handling and conversion, aiming to achieve the company's set response time.
* Adhere to an exceptional standard of business English in all verbal and written communications with clients and colleagues.
* Ensure all enquiries assigned to you within the day are actioned following the company's set response times.
* Thorough enquiry qualification and booking updates to be accurately recorded in the system and used to successfully convert business.
* Follow up on proposals within 48 hours, then suitable timeframes to ensure conversion of enquiries and management of the pipeline of business at enquiry status.
The Perks of working for The Marylebone Hotel
* Holiday allowance increasing with length of service up to 25 days
* Free meals on duty
* 50% discount when dining with The Doyle Collection
* Discounted rates when staying in our hotels
* Training dedicated to personal development
* Cycle to work scheme
* Discounts in selected stores and online shops
* Life Insurance and Company Pension
* Complimentary uniform and dry cleaning
* One paid volunteering day per year
* Free access to the Employee Assistance Programme
* Hotel Incentives and rewards
* Staff summer parties, Christmas parties and regular team get togethers
* Refer a Friend bonus scheme
About The Doyle Collection
The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. The Doyle service ethos is a real warmth and thoughtfulness.
We are proud to say that The Doyle Collection has maintained its listing as one of the Best Large Workplaces with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.
Legal and Diversity
Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.
Job Details
* Seniority level: Associate
* Employment type: Full-time
* Job function: Customer Service
* Industries: Hospitality
Note: This description reflects the role and responsibilities and may be updated without notice. This posting does not guarantee employment.
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