Job title: Customer Service Manager Location: Aldershot Hours: Monday – Thursday 8.30am - 17.30pm and Friday 8.30am – 17.00pm Salary: £40k Perks: Career progression with a growing company, retail discount vouchers, training enhancement Our client Our client is a well-established and growing business in Aldershot, known for delivering high-quality service to both corporate and private clients. With a strong reputation in their sector and a collaborative team culture, they are now seeking a proactive and experienced Customer Service Manager to oversee and develop their customer service team of 23. This is a fantastic opportunity for someone who thrives in a busy, client-driven environment and enjoys motivating people, streamlining processes, and leading with confidence. The role As Customer Service Manager, you will take full responsibility for managing a team of 23 customer service professionals. You’ll be the key driver of team performance, service delivery, and customer satisfaction—playing a pivotal role in shaping the customer journey from start to finish. This is a hands-on leadership role ideal for someone who brings energy, structure, and a solutions-focused mindset to their team. Key responsibilities * Lead, mentor, and supervise a team of 23 customer service advisors, ensuring performance targets and service standards are consistently met * Foster a supportive and collaborati...