BERTH SALES EXECUTIVE
Marina Developments Ltd (MDL Marinas) is the UK's leading marina operator. We are looking for a passionate and customer-focused individual to join our team as a Berth Sales Executive, based at The Yacht Club. This is an exciting opportunity to play a key role in supporting our customers and driving the success of our marinas.
POST ID: TYC25/2614
The Role Will Include But Not Limited To
* Responsible for sales performance across a defined region.
* Responsible for the region's annual berthing sales performance working with Marina Managers and the Operations team and targeting new annual berth holders from our competitors. Including other income lines such as Storage, New Boat Yard enquiries and possible commercial sales.
* You will be expected to review and manage the sales funnel for your region, achieve sales volume and conversion KPIs. You will be expected to brief the Marina Managers and their teams as required on the sales pipeline for their site.
* Updating your productivity through the Atreemo (CRM) system ensuring all KPI reporting is accurate and up to date.
* Assist the marketing team, through the NPS scores seen for your region and help them to ensure prospecting communications relate to the sale of any of our core income lines.
* Offer support to the Marina Managers who have ultimate responsibility for marina berth sales.
* Provide the Head of Sales and Marketing with meaningful information about the marketplace including customer feedback and competitor analysis.
* Actively follow the MDL sales process and complete any administration in line with the MDL Operations manual.
* Monitor your own performance and actively engage with customers giving a world class service at all times.
* Offer support to other departments if required such as MDL Holiday Parks, Estates, and MDL Fitness.
* Ensure all legal, financial, competitor, HS & E and company policies are adhered to in your role.
The key requirements for this role are but not limited to
* Sales: You are responsible for your area's sales performance. You are responsible (alongside the Marina Manager) for the marina's adherence to the established sales process and the accuracy of Key Performance Indicators shown below.
* Contacts Made: Internal and external prospecting calls/emails (30 per shift).
* Appointments: Marina tours booked per shift (virtual or in person).
* Annual Berth Sales: average 1 per shift.
* Average Purchase Value.
* Customer Service: You will place all our customers at the center of all our business practices ensuring you provide outstanding customer care at all points of contact.
* Brand: To operate in accordance with MDL's Brand pillars (Innovation, Pride and Experience) and principles (Warm and Friendly, Safe and Secure, Prompt and Efficient, Clean and tidy).
There is also full on‑job training leading to industry‑recognised qualifications. MDL Marinas are an equal‑opportunities employer. For information on how we will handle your application, you can view the Company's full privacy notice on our website.
To apply, please click the apply button.
Closing date: 24th March 2026
Please note that if you have not heard from us within two weeks of the closing date, you can assume your application has not been successful on this occasion.
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