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SC requirements: Must have UK passport, be UK based for more than five consecutive years and eligible to obtain SC (security clearance)
About us:
Iron Mountain Incorporated (NYSE: IRM) provides information management services that help organizations lower the costs, risks and inefficiencies of managing their physical and digital data. The company's solutions enable customers to protect and better use their information—regardless of its format, location or lifecycle stage—so they can optimize their business and ensure proper recovery, compliance and discovery. Founded in 1951, Iron Mountain manages billions of information assets, including business records, electronic files, medical data, emails and more for organizations around the world.
Visit www.ironmountain.com for more information.
Primary purpose of the role:
OnBase Developer - DevOps role reports to the IT Service Delivery Manager.
This role provides post-sale support services to customers, coordinating and executing product/services implementation projects including installation, troubleshooting, problem resolution, and maintenance of products and services.
The OnBase Developer - DevOps role is primarily responsible for providing technical development and solution process improvements for enterprise clients.
This includes communication channels, proactive issue resolution, licensing, configuration services, and troubleshooting installation, configuration, and environmental issues.
This role has fixed hours (9am-5:30pm UTC) with on-call 24/7 support on a rotation basis.
Your role in our mission:
* Develop Agile OnBase solutions in document capture, storage, workflow, and other areas.
* Develop and support code integrating with the OnBase API.
* Identify and implement solution improvements and health checks.
* Proficiency with OnBase Configuration, Client, Unity Client, Studio, Web Client, Hyland Management Console, and API of EP3 and later.
* Lead test transactions, run tests, and confirm specifications are met.
* Experience with MS SQL Server, Oracle, MySQL databases.
* Develop system requirements for data, workflows, hardware, OS, interfaces, checks, controls, and outputs.
* Guide project team members on developing, testing, installing, and updating software and applications.
* Maintain accountability for technical components and collaborate with the Project Manager for project success.
* Participate in Agile retrospectives to improve software and processes.
Functional Knowledge, Skills:
* Bachelor’s or higher degree or equivalent experience.
* Experience with solution development, deployment, and OnBase System software version 18 or higher.
* Experience with .Net, databases, data center migration, Kofax, workflows, solution health checks, on-prem solutions, upgrades, DIP troubleshooting.
* OnBase certification (API, Workflow, Workview, Installer) required.
* Strong analytical, communication, collaboration, and customer-focused skills.
* Ability to analyze requirements, advise on scope, and drive operational improvements.
* Creativity and innovation in solutions for customer benefit.
Discover what awaits you:
* Limitless Possibilities: Join a global organization embracing transformation and innovation.
* Empowering Inclusion: Supportive environment valuing everyone's voice and feedback.
* Global Connectivity: Connect with 26,000+ individuals across 59 countries.
* Championing Individuality: Celebrate diversity and individual differences.
* Competitive Rewards: Benefits supporting your career, family, and wellness.
* Flexibility: Remote/hybrid work options for work-life balance.
* Unleash Potential: Opportunities for growth and development.
* Valuing Contributions: Recognize the unique impact of each individual.
* Pioneering Sustainability: Contribute to fostering a sustainable workforce.
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