Quality Manager
Location: Marden, Kent
Salary: £70,000–£75,000
A manufacturing organisation in Marden is seeking a Quality Manager to lead quality systems, drive LEAN improvement, and strengthen product and service performance.
Role Overview
You will manage all quality activity across production and the supply chain, ensuring high standards, reducing non-conformance, and improving customer satisfaction. The role requires strong use of LEAN tools, internal auditing, problem-solving methodologies, and cross-functional leadership.
Key Responsibilities
• Implement quality controls, policies and standards
• Use customer feedback to inform improvements
• Monitor quality performance and reporting
• Lead internal audits and ensure audit readiness
• Guide teams to embed quality processes
• Maintain supplier quality compliance
• Provide clear updates to senior management
Skills & Experience
• Engineering degree (preferred)
• CQI professional status (desirable)
• Six Sigma Black Belt (preferred)
• 5+ years in manufacturing
• 5+ years in quality management
• ISO 9001:2015 Senior Auditor
• Experience managing non-conformance
• Skilled in LEAN, 5S, VSM, LPMS, 8D, DMAIC, FAI, A3
• Strong change-management and project delivery capability
• Ability to produce proactive, improvement-focused reporting
Culture
The employer promotes respect, communication, teamwork, recognition and pride in quality. Flexible working, professionalism and adherence to health and safety standards are expected.