Overview
If you\'re an experienced HR professional with a passion for employee relations, this is your opportunity to make a real difference at LOROS. As our HR Officer for ER, you\u2019ll take the lead on a wide range of casework, supporting managers with confident, legally informed advice that helps us maintain a fair, supportive and high-performing workplace. From sickness and performance to disciplinary and grievance matters, you\u2019ll be the go-to expert guiding managers through sensitive and complex situations with clarity and compassion.
You\u2019ll also play a key role in strengthening our people practices by improving ER processes, developing toolkits, and analysing trends to help us spot issues early and continuously improve. Working closely with managers, you\u2019ll build capability across the organisation, ensuring our ER approach is consistent, accessible and aligned with best practice. Your insight will help shape policy, influence culture, and support wider HR projects that enhance the employee experience.
At LOROS, you\u2019ll join a supportive and collaborative HR team in a charity that genuinely values its people. You\u2019ll bring professionalism, resilience and a proactive mindset, and in return you\u2019ll have the chance to grow your expertise, contribute to meaningful organisational change, and play a vital role in supporting the staff who deliver exceptional care to our community. If you\u2019re ready to use your ER expertise where it truly matters, wed love to hear from you.
Responsibilities
* Lead on all employee relations (ER) matters across LOROS, providing expert advice, guidance, and case management support to managers in line with employment law, best practice, and organisational policy.
* Support HR compliance activities, including safer recruitment, workforce records, and adherence to CQC and statutory requirements.
* Contribute to HR audits, quality assurance activities, and continuous improvement initiatives to ensure the organisation\'s ER practice remains robust and compliant.
* Manage all ER casework, providing legally compliant advice, producing documentation, maintaining records, and identifying trends to support fair, timely outcomes and continuous improvement. Coach managers and contribute to policy development.
* Improve ER processes and tools for consistency and compliance, analyse data for insights, support manager training, and maintain accurate HR systems.
* Maintain up-to-date HR knowledge, support wider HR initiatives, build strong relationships, provide cross-team cover, and uphold confidentiality, data protection, and safeguarding standards.
About LOROS
LOROS Hospice is a local charity and every year we care for over 2,500 people across Leicester, Leicestershire and Rutland. We deliver free, high-quality, compassionate care and support to terminally ill patients, their family and carers.
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