Join to apply for the Customer Services Manager role at Regus.
Total Compensation (including bonus, commission & benefits): Up to £40,000.
Responsibilities
* Being responsible for managing anything and everything on site.
* Rising to every challenge and solving problems.
* Giving tours to prospective customers.
* Upselling to existing customers.
* Looking after our customers so well that each becomes a brand ambassador - for you, your team and IWG.
What We Can Do For You
* a fun, challenging and rewarding career.
* great induction training and excellent ongoing learning and development.
* fantastic promotion prospects.
* generous, achievable quarterly/commission incentives and sociable hours.
* access to a comprehensive range of flexible, personalised workplace benefits that support mental, physical and financial wellbeing.
About You
Ideally, you’ll have some experience of delivering against targets when leading a small, close-knit team. You may have run a flexible workspace centre before, or else a store, restaurant or any site with a high degree of customer focus. Alongside your natural sales and commercial skills, what matters most is that you’ve got the right mindset: passion, drive, ownership and resilience.
* Passion: looking after our diverse prospects, customers and guests is at the heart of what we do, so you must bring your passion and positivity to work every day.
* Drive: your own and your team’s collective drive for success means you’ll only relax once you’ve delivered the results you’re looking for.
* Resilience: a relentless focus on business priorities, regardless of the obstacles placed in front of you.
Above all, you’ll be key to ensuring all our customers only ever receive a truly world-class service. And your sense of ownership means you’ll continuously ensure the quality of service and the workspace are as good as they possibly can be.
About IWG
With 3,400 tech-enabled, sustainable and inspiring centres across the world, we’re already four times the scale of our nearest competitor — and we’re continuing to grow. With 80% of the Fortune 500 already among our customers, and plans to expand to 30,000+ centres over the next decade, we’re uniquely placed to offer exciting career opportunities as we continue pioneering the workspaces of tomorrow. We’re proud of reducing commuting-related carbon emissions and achieving carbon neutrality in 2023. We know we can only succeed if we give all our people every opportunity to shine, which is why many of our senior leaders started their careers in our centres. Apply today and help millions have a great day at work.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Other
Industry: Facilities Services
Get notified about new Customer Service Manager jobs in Dundee, Scotland, United Kingdom.
#J-18808-Ljbffr