Job Information
Deliver excellent service standards for a Mitie customer. Ensure the contract service delivery is of a high standard, meeting all SLA agreements.
As a School Site Manager at Mitie, you will lead the day-to-day operations of the school premises, ensuring a safe, clean, and well-maintained environment for pupils, staff, and visitors. You will manage a small team of cleaning and maintenance staff, coordinate contractors, and ensure compliance with health and safety standards. This role requires strong leadership, organisational skills, and a proactive approach to facilities management.
Main Duties
Undertake successfully all training required to deliver the Site Manager role.
Adhere to all Mitie Quality, Safety, Health and Environmental policies and procedures.
Ensure all equipment is kept clean, well maintained and is a safe working order.
Have a full working knowledge of all cleaning equipment, materials and approved chemicals used by Mitie.
Be responsible for proper maintenance, cleaning, security and safety within the school premises and grounds.
Undertake the cleaning of slippery floors, spillages, bodily fluids, and other emergency cleaning.
Monitor all helpdesk jobs issued and address/close within assigned timelines and SLAs.
Act as key holder and unlock/lock buildings to provide access to relevant parties as required.
Carry out all planned and ad hoc porterage in line with SLAs and school requests.
Keep internal and grounds areas free from litter.
Act as first attendee to all helpdesk jobs and resolve or feedback requirements.
Empty external / internal bin.
Set-up rooms for the use of Examinations / school functions etc and return to usual lay out following the function.
Carry out all PPM (Planned Preventative Maintenance) tasks as required and in line with statutory compliance, including weekly fire alarm and sprinkler tests and monthly emergency light flick tests.
Cover out of hours usage of the building on a rota system.
Ensure access is provided for contractors and the contractors are always escorted if relevant DBS clearance is not available.
Ensure all Safeguarding Policies are always adhered to and raise any concerns in line with the Mitie policy.
Maintain confidentiality of sensitive information.
To undertake any other related duties which are within the job holder's capability, according to the needs of the business.
People Management
Lead and supervise a team of cleaners, caretakers, and maintenance operatives.
Allocate tasks, set priorities, and monitor performance to ensure high standards.
Provide training, support, and guidance to team members.
Conduct team meetings, appraisals, and manage attendance and timekeeping.
Foster a positive working environment and promote Mitie's values and behaviours.
What we are looking for
Previous experience in a site management or caretaking role, ideally in an educational setting.
Strong understanding of building maintenance and health & safety regulations.
Reliable and hardworking with a professional attitude.
Excellent communication and organisational skills.
Ability to work to a schedule and as part of a team.
Capable of working to their own initiative where appropriate.
Basic IT skills for record-keeping and reporting.
Be open and honest.
Be self-driven and determined.
Strive for continuous improvements in service delivery
Mitie is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. The successful candidate will be subject to an enhanced DBS check and satisfactory references.
If you are working in regulated activity please note that you are subject to the following:
It is a criminal offence for people who are barred from working regulated activity to apply for roles that require them to work unsupervised with that particular group (i.e. vulnerable adults, children or both).
This post is exempt from the Rehabilitation of Offenders Act 1974 and Mitie is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children or vulnerable adults.