About the Company:
Love Productions is a UK-based independent production company set up in October 2004, specialising in non-scripted content. In addition to its ratings juggernaut, The Great British Bake Off and its spin-offs Celebrity Bake Off, Junior Bake Off, Bake Off Professionals and Extra Slice, Love produces returning home interest formats The Great British Sewing Bee and The Great Pottery Throw Down, factual entertainment such as The Piano and Our Welsh Chapel Dream and immersive, thought-provoking documentaries such as School Swap: UK to USA, Benefits Street, Who Are You Calling Fat?, Baby Borrowers and Muslims Like Us.
Love has production bases in London, Bristol and Los Angeles.
Overall Purpose
• To provide support to the Head of HR on all aspects of HR, as required.
• To manage the new starter and onboarding process for employees.
• To provide support to the Production Managers/Executives on the freelancer new starter and onboarding process.
• To maintain up to date personal files including Employment Contracts, Job Descriptions Right to Work checks; DBS checks; References; Training; etc.
• To manage all HR Administration as required.
Key Responsibilities and Activities
Recruitment and Onboarding
• Manage the new starter process ensuring appropriate offer letters, contracts and new starter paperwork are issued and correctly completed.
• Manage the onboarding process ensuring new starters are warmly welcomed into the business.
• Provide support to the Production Managers/Executives with the onboarding of freelance crew using our new employee system, eTribez.
• Be the main point of contact and troubleshoot queries on the freelance contracting system, eTribez.
• Manage Right to Work checks, DBS checks and references as required.
• Manage the recruitment process for the Office Runner scheme, posting job descriptions, shortlisting candidates and holding interviews.
Employee Relations
• Manage and update structure charts, as required.
• Work with the Head of HR to update policies, handbook and contracts.
• Remain up to date with employment law changes.
• Provide support on family leave processes, meeting with employees and confirming leave entitlements.
Payroll
• Liaise with Finance on any pay related issues.
• Provide monthly reports on worker pay changes.
Reward
• Manage employee benefits, as appropriate including Bupa healthcare and Pension schemes.
• Working and supporting the Head of HR with the introduction of new benefits.
Learning and Development
• Provide support on delivery of all company training commitments as required.
• Provide support on managing the performance and career development process, as required.
• Provide support on the succession planning process, as required.
• Ensuring all mandatory compliance training is completed
• Manage and update all employee training records.
Employee Engagement and Culture
• Provide support on employee engagement initiatives such as employee surveys, social events, communication, benefits, recognition which enhance the employee experience.
Health and Wellbeing
• Provide support on implementing and manage health and wellbeing initiatives for employees and freelance crew.
Data Management, Planning and Reporting
• Maintain accurate up to date data on the HRIS for both staff and freelancers.
• Ensure HR Administration is completed, as required.
• Create detailed reports in Microsoft Excel for senior leadership as required.
HR Projects
• Manage HR projects as required.
Relationships/Resources
• Build and maintain strong and effective working relationships across all teams within Love.
• Build and maintain an effective network with external providers such as Recruitment Agencies, Occupational Health Care; benefit providers and industry specific bodies.
Skills and Requirements
• Previous administrative experience, ideally in an office environment, with an interest in or exposure to HR processes
• Competent IT skills, including proficiency in Microsoft Office (especially Excel, Word, and Outlook).
• Strong interpersonal skills, with a friendly and professional approach when dealing with employees, managers, and external contacts.
• Good organisational skills, with the ability to prioritise tasks, meet deadlines, and manage a varied workload
• Ability to maintain confidentiality and handle sensitive information in a professional manner
• Thorough attention to detail
• A good understanding of the Human Resources function
• The ability to work well with others
Desirable Skills & Experience
• Familiarity with HR systems or databases for managing employee records.
• A basic understanding of UK employment law or HR best practices.
This job description describes the main elements of the role, however, a hands-on, flexible and proactive approach is expected and as such this document is not intended to be comprehensive or permanent. This job description is subject to review on an ongoing basis.