Job Opportunity: Human Resources Officer Location: Stockport Town Centre (Head Office, with national travel required) Contract: Full-time, 37.5 hours per week (flexible working within core hours 9am–5pm) Salary: £26,481 – £30,000 per annum Reports to: Head of People & Performance / Service Director with HR responsibility About Us Creative Support is a values-driven organisation committed to delivering excellence in people management, employee wellbeing, and inclusion. We are seeking a proactive HR Officer to join our dedicated HR team, supporting staff across our national service locations. The Role As HR Officer, you will play a key role in delivering efficient HR services and ensuring the highest standards of internal and external customer care. You will: Provide welfare support to employees, including welfare visits and liaison with Occupational Health and GPs Monitor and report on staff sickness, progressing long-term cases to medical capability hearings Support managers with investigations, disciplinaries, grievances, capability, and performance management Deliver HR advice across conduct, welfare, flexible working, maternity/paternity, and TUPE processes Welcome and induct new employees, ensuring they receive key documentation and understand benefits Act as mediator in resolving grievances and employee conflicts Develop and revise HR policies and procedure manuals, ensuring compliance with employment law and best practice Organise and deliver HR training sessions Promote equality, diversity, and inclusion across the organisation What We’re Looking For We’re seeking a motivated HR professional with: Experience working in a HR environment (essential) Strong knowledge of employment law, good practice, and equality legislation Excellent communication, listening, and negotiation skills Ability to prioritise, problem-solve, and work under pressure High standard of written English and report-writing skills Customer-focused approach with discretion and confidentiality Flexibility to travel nationally and occasionally work evenings/weekends Desirable: Degree-level qualification or CIPD accreditation Experience in recruitment, TUPE, and staff training/facilitation Strong IT skills, including MS Office and database management Benefits We value our people and offer a comprehensive package, including: 25 days holiday 8 statutory days Pension scheme & life assurance Sick pay and probation bonus Enhanced maternity, paternity, compassionate & carer’s leave Employee Assistance Service, medical & dental benefits Discounted rail tickets, staff discounts, refer-a-friend scheme Company mobile phone, laptop, and travel allowance Staff awards recognising excellence Why Join Us? This is an exciting opportunity to make a real impact in a supportive, forward-thinking organisation. You’ll be empowered to deliver high-quality HR services, support employee wellbeing, and contribute to shaping a positive workplace culture nationwide. Apply today and help us build a workplace where people thrive.