Sales Executives Hybrid Working Pattern - Various Roles At HSS ProService Marketplace, we ve built a smarter way for businesses to get the tools, equipment, and materials they need. Our online marketplace connects customers with trusted suppliers quickly and easily, helping businesses save time and work smarter. We re currently looking for Sales Executives who will be championing world class customer service by dealing with inbound sales enquiries - making sure to upsell and cross-sell wherever possible. A typical day: Respond to all inbound enquiries as quickly as possible to convert into an order, processing and managing from inbound (email/web/chat/phone) contact Raise contracts and administer customer orders with attention to detail to ensure we prevent queries, invoice issues and disputes at the front end of the transaction Work with our operations teams and those of our re-hire partners in a calm and collected way to ensure customers get the equipment they need when they need it Effectively cross-sell, upsell and maintain a thorough understanding of our products and services, introducing customers to new and innovative products and educating them about the full product and service offer across our divisions Meet and exceed sales targets and KPI s such as revenue, profitability, call volumes and quality, talk time, data enrichment What you'll bring: Customer obsessed with an eye for detail, able to multitask and have good commercial awareness Resilience and tenacity Experience of inbound and outbound telesales or telemarketing, with a proven track record of achieving results by building relationships and using a consultative approach Professional and effective all-round communication and telephone skills to build relationships and ensure expectations are met Experience handling inbound phone inquiries and providing first-class customer service. An ability to work autonomously, demonstrating initiative and problem-solving skills to deliver results. What you ll get back: Join a forward-thinking team that's committed to transforming how businesses operate, using the latest technology and a bold vision. If you're passionate about being part of an industry disruptor, this is the place to build your career. Your birthday each year as annual leave to spend how you want to! One paid volunteering day each year to give back to your community Training and development opportunities to grow your career and skills Wellbeing and healthcare support - at work and at home A culture of revolution, driving digital change in a traditional industry Discounts and cashback on a huge range of perks including gyms, restaurants, and shopping Access to flexible benefits like Cycle to Work, Holiday Buy, Critical Illness Cover and more Different Perspectives, One Platform We re not all the same, and that s what makes us stronger. We believe great ideas come from different people, different experiences, and different ways of thinking. Whether you re starting out, switching careers, or looking for your next big move - if you ve got the skills and the drive, we want to hear from you. Not sure you tick every box? That s okay. We d still love to hear from you. If you ve got any questions, email us at ProCareers@hss.com and one of our team will be happy to help.