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Service desk manager - itil-driven support lead (hybrid)

London
Elexon Ltd
Service desk manager
€80,000 a year
Posted: 4 May
Offer description

Elexon Ltd is seeking a Service Desk Manager in London. This role involves leading the Service Desk to provide effective first-line support for the GB energy sector. The ideal candidate will possess strong IT service management knowledge (ITIL), leadership skills, and experience with ITSM tools like ServiceNow and Jira. Offering a salary of £80,000, this position supports hybrid working, emphasizing continuous improvement and customer satisfaction in service delivery.
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