Job Description
Base salary: £46,406pa to c.£54,595pa depending on skills and experience. In addition, we offer a flexible benefits fund of 20% paid on top of base salary and fully pensionable. Check benefits on our website.
About the role
As Quality Manager you'll provide leadership and support on quality to HS2 delivery teams and the HS2 supply‑chain, instilling a right‑first‑time ethos to support the safe, efficient, and compliant delivery of projects.
Responsibilities
* Responsible for monitoring supply‑chain compliance and performance against contracted standards and requirements e.g. WI 600, ISO 9001, etc. Confirming the supply‑chain's quality management systems are in place and effective.
* Advises project delivery teams on quality related matters including key areas for concern, recommended actions, and lessons learned through clear and effective management information and reporting.
* Conducts quality audits of supply‑chain and ensures audit planning is risk‑based, informed by the supply chain's own audits and surveillances and coordinated with other HS2 functions within the project environment.
* Identifies trends and concerns through non‑conformances and defects and ensures root causes and preventative measures are identified and implemented.
* Leads the implementation of the Get it Right Initiative within the project delivery teams and supply‑chain to measure the cost of poor quality.
* Promotes knowledge sharing across project delivery teams including HiPos, lessons learned and best practices.
* Monitors the quality of the Contractor's deliverables through the measurement of right‑first‑time acceptance rates by HS2. Ensures root causes behind sub‑par acceptance rates are identified and supports improvement of document quality and acceptances.
* Reviews and accepts supply‑chain quality documents e.g. Quality Management Plans, Audit Schedules, etc.
* Acts as the quality subject‑matter expert for delivering high quality technical support and advice to project delivery teams to ensure the best possible outcomes from a quality perspective with a focus on supply‑chain performance and compliance.
* Educates and trains project delivery teams and the supply‑chain on HS2's quality requirements, processes and management information/metrics.
* Supports the development of Quality Works/Goods/Service information and quality management input to selection and evaluation of suppliers to HS2 and assures supplier compliance to quality requirements.
* Promotes compliance within the project delivery teams, with HS2's IMS controls and identifies areas for improvement.
* Actively promotes and embeds Equality, Diversity and Inclusion (EDI) in all work and supports all organisational initiatives, policies and procedures on EDI.
About You
Skills
* Ability to produce and present documents and reports to a variety of audiences, including internal stakeholders at various levels in the organisation.
* Influencing and negotiation skills – influencing internal and external stakeholders without direct authority.
* Ability to interpret management system standards for application to infrastructure projects.
* Project management skills – ability to take a project remit and develop project content and technical interventions to deliver defined outcomes.
* Ability to manage and prioritise own workload, to deliver reports and assurances to agreed deadlines.
Knowledge
* Educated to degree, HND or HNC level (or an equivalent), preferably in an engineering or construction related subject.
* Knowledge of audit and assurance processes and 3 lines of defence.
* Successfully completed an IRCA approved ISO 9001 Lead Auditor course.
* Understanding the relationship between project delivery risk, quality management and assurance.
Experience
* Developing and reporting against quality performance measurements.
* Experience of delivering projects and initiatives with proven record of business improvement.
* Experience of delivering operational audits.
* Experience of analysing risk information and the development of risk actions.
* Experience in creating effective quality performance reports that are the basis for management decisions.
* Experience of analysing data and themes of product quality e.g. NCRs, defects and identifying trends, root causes and preventative actions.
The post-holder is expected to behave at all times in a manner consistent with the HS2 values of Safety, Leadership, Integrity and Respect.
It is expected that you will actively promote and embed Equality, Diversity and Inclusion (EDI) in all your work and support and comply with all organisational initiatives, policies and procedures on EDI.
As HS2 Ltd does not hold a sponsorship license from the Home Office, we are not able to provide sponsorship to any applicant. Applicants must already have the Right to Work in the UK at the time of application and the process involves a Right to Work validation prior to the interview stage. Certain types of time‑bound visas that we cannot accept.
Any offers made to applicants will be subject to satisfactory completion of pre‑employment checks which include Nationality & Immigration Status, employment references, DBS, Financial and Education checks.
Any applications received after the closing date will not be considered.
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