Company Description
Novotel London West is part of Accor, the leading global hospitality group. It is one of the largest conference and accommodation providers within Accor. The hotel provides the international business community with space for up to 3000 delegates across 33 meeting rooms. It accommodates both business and leisure guests in one of our 630 bedrooms.
Job Description
As our next MICE Sales Executive - Large Events you will be responsible for fielding and responding to event enquiries (101 pax or more), converting them into bookings and then planning the event in conjunction with all relevant Hotel Departments. The MICE Executive is responsible for ensuring that all duties are carried out in accordance with Novotel standards and current legislation.
Responsibilities include:
* Handling conference and events sales enquiries in a timely and professional manner, following established procedures and the hotel's selling strategy
* Taking a pro-active lead in all Event enquiries
* Ensuring effective communication in providing detailed information for all bookings to the Hotel Departments to ensure successful event delivery
* Conducting thorough show rounds of the hotel for potential and existing clients
* Maximizing revenue opportunities and supporting further sales activities within the hotel, finding innovative ways to increase sales opportunities through proactive selling and upselling opportunities
* Identifying and collecting sales leads, as well as growing and developing existing customer relationships through regular contact
* Attending any site visits, planning meetings, tastings or other occasions as required by a client
* Prepare and presenting the weekly Function Sheet on schedule
* Carry out any other reasonable duties that may be required
Qualifications
* Previous experience in a hotel sales or meetings and events role
* Knowledge of the London market
* Demonstrated success in a fast-paced sales environment
* Strong communication and customer service skills
* Excellent decision-making ability and a high degree of integrity
* Must be legally eligible to work in UK
Additional Information
As part of our team you can have:
* Discounted hotel rates all over the world in Accor Hotels
* Continuously learn and develop yourself with our Accor Academy
* Support your wellbeing in your professional and personal lives
* Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
* Participate actively in initiatives to build a more inclusive and sustainable world
* And many more benefits and perks
Our objective is simple: make you grow and give you the spark to unleash your personality.
Our commitment to Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.