Overview
Join AMA, Your Next Step Starts Here
At AMA Waste, we’re more than just a waste management company, we’re a passionate team committed to making a real difference. For over a decade, we’ve delivered reliable and scalable waste and site services to businesses of all sizes, from local independents to global brands. We take pride in the strong relationships we’ve built with our customers and the communities we serve. Whether it’s skip hire, recycling, site services, or sustainable waste solutions, we approach every project with purpose and professionalism.
Department: Sales & Account Management
Employment Type: Permanent - Full Time
Location: Kings Lynn - Bergen Way
Reporting To: Elliott Allen
Compensation: £26,210 / year
Hybrid Working: Available after probation period
About The Role
* Proactively identify opportunities to upsell/cross sell our products and services, converting these into bookings.
* Account manage a portfolio of accounts, identifying sales opportunities and increasing spend.
* Record, update and maintain accurate customer data and customer interaction on the CRM system.
* Through your highly developed sales techniques you will establish the skip hire needs of commercial and domestic customers and provide appropriate commercial solutions.
* Proactively manage incoming enquiries and prospecting opportunities.
What We Need From You
* Excellent communication skills and telephone manner.
* Strong organisational skills and time management – you will need to be able to work in a fast-paced environment accurately, with good attention to detail, so that your customers always get a high-quality service.
* Responds well to pressure, with the ability to work to deadlines.
* Be able to negotiate and identify business opportunities.
* Enthusiastic, driven and determined.
* Confident with Microsoft Office programmes.
* Previous sales experience, confidence and ability to build strong relationships with customers.
* Proven success of achieving targets and working to KPI’s.
* Some experience of skip hire, or waste management would be desirable but not essential, as support will be given in your induction and training so that you understand the industry we work in and the products and services to ensure you can strive for success.
What We Offer
* Financial perks: Pension scheme, length of service rewards, and referral bonuses
* Exclusive discounts: MyPerks platform, Cycle to Work scheme, gym membership discounts, and skip hire discounts
* Health & wellbeing: Flu jabs, eyecare vouchers, and an Employee Assistance Programme
* Mental health support: Confidential counselling, MyPerks Wellbeing Centre, and access to trained Mental Health First Aiders
* Family-friendly: Enhanced maternity/paternity leave, birthday off, and holiday trading scheme
* Community engagement: Volunteer days and collaboration with local charities
* Generous holiday: Start with 23 days, rising to 25 after 2 years, plus buy/sell options
* Employee voice: Regular “My Voice” surveys and follow-up check-ins to drive meaningful change
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