Hilton is the world's most recognised hospitality brand and is the largest upscale operator of hotels in Greater London. We have a fantastic opportunity for an M&E Sales Executive to join our team at the Doubletree by Hilton London Kensington. This is a prestigious 4-Star property in bustling Kensington.
What will I be doing?
As the Meetings and Events Sales Executive, you will be responsible for coordinating Meeting & Events enquiries and bookings. You will maximise the profitability of the meeting and events operations through effective negotiation with clients. You will work closely with the Cluster Sales Manager and General Managers to ensure that we maintain consistent standards of service, ensuring guest satisfaction while creating a work environment that supports organisational values. Properties you will work across include both the DoubleTree by Hilton Kensington and Adam House Serviced Offices, but there may be times when you support other Heeton properties.
Restaurants
Review daily pick-up across all 3 outlets
Ensure the inbox is being well managed by the support team
Guide the support team to close incoming enquiries
Update information on relevant 3rd party websites
Prepare forecasts for the venue every week
Meetings & Events
Update Delphi with all relevant event information
Update hotel brand and listing across all 3rd party platforms
Proactively follow up on outstanding enquiries
Follow a response time of 2 hours
Set up appropriate payment terms for each client
Secure event details on time and share them with the relevant departments
Lead the F&B meeting to share updates on promotions, strategies
Ensure budgets are being met as set out before the hotel re-opening
Prepare action plans to reach the budget and strategies to attract business in need periods
Adam House
Ensure we are listed on relevant 3rd party channels to secure the right level of meeting business
Promote Adam House meeting rooms to all our existing client base so that we have the right mix of clients for each venue
Cross-sell spaces based on client requirements of location and budget
Assist the General Manager to get the right event details on time from the client and relay to operations
Secure payments in advance
Carry out forecasting for the venue every week
Why you should apply
We offer market-appropriate salary plus access to our extensive benefits package, which includes:
Service-based annual leave (increasing up to a maximum of 5 extra days)
Employee & Friends/Family discounted rates at Heeton-operated hotels and Hilton GO
Referral scheme
Numerous voluntary benefits, including buy holiday scheme, Cycle to Work, Medicash Health Plan and many more
Heeton is an expanding company which offers excellent career, training and development opportunities
Exclusive access to the employee recognition & reward scheme - Heeton Rewards
Fantastic career potential with one of the UK's fast-growing hotel operators
Retention bonus on completion of 3 and 6-month service
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process
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