Purpose of the Role:
You will be responsible for the delivery of a range of recruitment competitions for a large public sector client and other public bodies against service level targets and customer service standards.
Key Responsibilities:
* Act as a lead contact with client in the management of recruitment campaigns.
* Build positive, professional relationships with key stakeholders.
* Project manage assigned recruitment campaigns in order to meet client timelines.
* Responsible for quality checking the administration of recruitment campaigns ensuring 100% accuracy.
* Provide professional advice and guidance to client and other stakeholders in line with client Policy and Procedures and employment legislation.
* Organise, chair and facilitate recruitment meetings with client representatives.
* Work closely with the recruitment administration team in supporting the delivery of effective recruitment campaigns.
* Plan and organise the workload ensuring resources are utilised effectively.
* Ensure that the recruitment systems are maintained correctly with progress of recruitment campaigns and provide updates to stakeholders as and when required.
* Liaise with third party services for recruitment advertising, testing etc.
* Manage the performance of Recruitment Administrator/s, motivating, coaching and encouraging their development as necessary.
* Manage workflow using current systems and ensuring customer service standards and Service Level Agreements (SLA's) are adhered to.
* Ensure that team members are communicated to regarding policies, procedures and legislation.
* Work closely with other team leaders and the operational managers to promote a culture of continuous improvement.
* Continuously work in partnership with recruiters to deliver a seamless, high quality service to the client.
* Proactively escalate all issues which impact service delivery in accordance with internal policies and procedures.
* Adhere to data protection guidelines and rules.
* Contribute to the investigation and response to complaints about the resourcing service.
What we are looking for:
Experience, Skills & Knowledge
Essential
* Experience in a resourcing or professional recruitment environment.
* Experience of managing multiple recruitment campaigns or recruitment projects concurrently.
* Experience of leading engagement with clients and providing professional recruitment advice and guidance in accordance with Recruitment policies and Employment Legislation.
* Experience of building and maintaining successful client relationships.
* Experience of using an Applicant tracking or HR Management system.
* Proficient in the use of Microsoft Office applications such as Outlook, Word, and Excel.
Desirable
* Experience of resourcing within the public sector.
* Experience of managing staff.
Education/Training
Desirable
* CIPD qualified, currently or willing to work towards membership of CIPD level 5 via study.
Other
* Role based in Northern Ireland due to client requirements.
* Role will require job holder to successfully undertake security vetting up to Counter Terrorist Check level.
Some benefits of working for us:
* Competitive Salary.
* Company matched pension scheme.
* Life assurance.
* 23 Days holiday rising to 25 after 2 years and 27 after 5 years.
* Opportunity to purchase additional leave.
* 15 weeks fully paid maternity, adoption, and shared parental leave.
* 2 weeks paid paternity leave.
* Generous Company sick pay scheme.
* Opportunity to take a paid day out of the office, volunteering for a charity close to your heart.
* Service awards.
* Recognition awards.
* On-site subsidised canteen.
* Locked bicycle shelter.
* On-site showers.
* Access to 24-hour Employee Assistance program
Voluntary Benefits
* Discounts on retail and socialising e.g. discounted gift cards/cashback.
* Health and wellbeing e.g. dental insurance/health screening.
* Travel and technology e.g. Travel discounts at home/abroad.
Conexia is an Equal Opportunities Employer
We welcome applications from all individuals regardless of age, gender, disability, race, religion or belief, sexual orientation, or socio-economic background. We are committed to creating an inclusive environment for all employees.
Job Types: Full-time, Temporary
Pay: £36,145.00 per year
Benefits:
* Additional leave
* Canteen
* Casual dress
* Company pension
* Enhanced maternity leave
* Sick pay
Work Location: In person