Job Description - Receptionist (HOT0BMWN)
Job Number: HOT0BMWN
Work Location
Hilton Nottingham Hotel, Milton Street, Nottingham, NG1 3PZ
Join Our Team
Welcome to a world of opportunities at the UK’s #1 Great Place to Work 2025, as voted by our team members! No two days or hotels are the same, but our spirit and passion for hospitality always bring our teams together to foster a culture of inclusiveness, positivity, and a drive to achieve our shared goals. We aim to "share the light and warmth of hospitality". With comprehensive training, resources, and support from managers and colleagues, there are always opportunities to develop and grow.
Rewards and Benefits
* Hourly Rate of £12.27
* Smart uniform provided
* Free and healthy meals when on duty
* Opportunities for career growth and personal development programs
* Contribute to our Corporate Responsibility initiatives (https://cr.hilton.com)
* Team Member Travel Program: discounted hotel stays and 50% off food and beverages (subject to outlet policies)
* Referral Program for team members
* High street discounts via Perks at Work
* 28 days holiday including bank holidays, increasing to up to 33 days over time
* Discounted dental and health insurance
* Guest Experience Day after passing probation
* Modern, inclusive team member areas
Role Overview
A Receptionist provides reception services to ensure an exceptional guest experience from check-in to check-out, including completing audits as required.
* Join the Front Office team, working at the hotel reception.
* Create memorable experiences for guests, ensuring a warm welcome, delivering exceptional customer service, and demonstrating knowledge of room categories and hotel facilities.
* Are you friendly, positive, passionate, and eager to be part of a team of like-minded professionals? If so, this is the role for you!
Our Philosophy
Every job contributes to the guest's stay. At Hilton, it matters where you stay, but the stay is just one part of the story. We understand that many roles work together to create unforgettable experiences, and behind every role is a dedicated individual making each stay magical. That’s why at Hilton, "Every Job Makes the Stay."
Job Category
Guest Services, Operations, and Front Office
#J-18808-Ljbffr