What we're looking for:
TheMeeting and Events Sales Executive will be a passionate and enthusiastic, vivacious individual who is willing to learn, with the ability to build rapport and strong relationships with all stakeholders including clients and colleagues. You will be a proactive team player, striving to achieve excellence in your work and will carry out your duties with a meticulous and detailed attitude. Within this role you could be responsible for organising and coordinating some of the most impressive events, and driving and managing sales within a leading hotel.
Day in the life of:
You will support a busy events department across the full lifecycle of events. Imagine a world where every day is an event in itself, filled with the excitement of bringing dreams to life. As a vital part of our vibrant events department, you'll weave your magic across the event lifecycle, transforming enquiries into seamless, unforgettable experiences for our guests. Picture yourself engaging with potential clients, showcasing our venue during a dazzling show round, or coordinating the finer details of a wedding with the couple of the hour. Your day could even include orchestrating internal operations meetings and collaborating closely with various departments to ensure every event flows flawlessly. If you're ready to immerse yourself in a whirlwind of creativity, teamwork, and the joy of crafting exceptional events, this is your spotlight moment!
Example key responsibilities:
* Proactively promoting and selling the hotel and its facilities via a range of different channels.
* Taking and processing enquiries for events such as weddings, charity balls, celebrations, team building packages etc.
* Inputting data and details into the sales system, Delphi.
* Exporting reports and compiling information to review and share for upcoming events.
* Maintaining excellent product knowledge of the hotel and its services.
* Answering the phone, and emails and attending meetings.
* Receiving feedback and managing this effectively and efficiently.
* Supporting to maximise sales opportunities. And identify new leads or sales opportunities.
* Building rapport with new and existing clientele.
* Working collaboratively with supporting departments.
* Working to achieve key performance indicators (KPIs).
* Preparation and communication of accurate and detailed function sheets.
* Collection of pre-orders and payments.
What you'll get in return:
* Exclusive Team Member discounted stays and 50% off F&B across the leaf HOSPITALITY portfolio
* Continuous learning & development opportunities
* Free access to 24/7 employee assistance program
* Team member of the month - £100 and Team member of the year - £500
* Uniform Provided
* Competitive pay and package including quarterly M&E Sales incentive
* Additional annual leave and family leave
This hotel is managed by leaf HOSPITALITY who is a hotel management company that has one simple value that underpins everything we do: be excellent. We work with branded and independent hotels. Our vision is to be a leader in the market where every member of our team plays a part in delivering excellent service to our guests, owners, and team members.
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