Description
Vines has an exciting opportunity to join the MINI Sales team as a Trainee Sales Executive, ideal for someone who already has sales experience in another industry and is looking to develop their career within the automotive sector.
You will benefit from a structured training and development programme designed to support your transition into automotive sales, with the aim of progressing to a fully established Sales Executive within your first year. Throughout this period, you will be provided with the tools, training, and ongoing support needed to help you succeed and reach your full potential.
Salary: £28,000 plus £100 per car sold whilst in your training period.
Key Responsibilities
You’ll make sure that every customer feels unique by understanding exactly where and how a MINI fits into their life. It’s all about matching the person to the right car and ensuring they have the features and add-ons to suit. From financing to contracts, you’ll aim for total customer satisfaction right through the process.
You will also be responsible for:
* Managing relationships with your customers, including keeping In regular contact with them about our products always maintaining a customer focused mindset.
* Prospecting new customers by telephone, looking after email contacts and walk-ins.
* Maintaining our state-of-the-art customer contact system with up to date and accurate records.
* Ensure product knowledge is kept up to date and relevant.
* Provide exceptional customer service which leads to customer loyalty and referrals.
* Operation of the full sales process from initial enquiry through to customer retention
Skills Knowledge and Expertise
* Customer-Centric: You put the customer at the heart of every transaction, ensuring they have the best experience possible.
* Competitive Spirit: You thrive in a goal-driven environment and are always looking to exceed expectations.
* Honesty & Integrity: You believe in building trust with clients and colleagues through transparent and ethical behaviour.
* Organisation Skills: You are methodical, able to manage multiple tasks efficiently, and keep on top of deadlines.
* Team-Oriented: You enjoy working collaboratively and believe that the best results come from supporting one another.
* Proactive Approach: You take initiative, actively seek out opportunities, and are always looking for ways to improve your performance.
* Tenacious Attitude: You don’t give up easily and are willing to put in the effort to overcome challenges and achieve success.
* Motivation: You are driven by success and are passionate about building a rewarding career in sales.
As a business we are extremely passionate about progression and development so previous automotive sales experience would be an advantage, but not essential. You might come from a general sales, retail or customer service background, but have the drive to achieve and succeed.
At vines attitude and passion go a long way. So, in order to achieve success you will be a self motivated and positive Individual with a customer centric outlook.
What's in it for you?
* Awesome Team: Work with friendly, passionate people who love what they do.
* Great Perks: Competitive pay, cool benefits, and plenty of room to grow.
* Training Provided: Don’t worry if you’re new to this; we’ll give you all the training you need to succeed!
* 24 Days Holiday: Plus bank holidays, increasing to 29 days with service.
* Birthday Off: Celebrate your special day!
* Staff Purchase Scheme: Discounts on cars and motorbikes.
* Health Plan: Medical health cash plan.
* Enhanced Parental Benefits
* Flexible Holidays: Buy and sell holiday days.
* Growth Opportunities: Job shadowing scheme and career planning/ pathways.
* Extra Perks: High street discount vouchers, sabbatical leave, long service awards, and much more!
For more details, check out our staff benefits .
What makes a great team? A diverse team!
Don’t be put off if you don’t tick all the boxes. We know from research that candidates may be put off applying if they feel they aren’t 100% there yet, but why not give it a whirl? We know you're more than a CV, and the things that make you, you, are what bring potential to our business. Vines are committed to creating a diverse & inclusive culture through our people, leaders and strategy.
As well as having the opportunity to work for the iconic BMW and MINI brands you will be part of a successful privately-owned business where our people are our greatest asset.
Our mission is ‘to inspire each other to delight our customers’, we do this through our ‘Winning Together’ brand values;
* Working as One Team
* Being Warm and Welcoming
* Doing what you say you will do
We believe it’s these values which makes us successful.
We all want to be proud of the company we work for and Vines have a great reputation of just that. We want people that not only share our commitment to working hard, but also a commitment to each other. That's why we want individuals that share in one another's success, and have a true belief in what they do.