Job Description
Mercedes-Benz of Brooklands is seeking a motivated, customer-focused, and results-driven individual to join our dynamic sales team as a Sales Executive. This is a full-time, permanent opportunity to represent one of the world’s most prestigious automotive brands. If you are passionate about cars, thrive on building customer relationships, and have the drive to exceed sales targets, this is your chance to accelerate your career in luxury automotive sales.
Drive Success in Automotive Sales at Mercedes-Benz of Brooklands
As a Sales Executive at Mercedes-Benz of Brooklands, you will be instrumental in delivering an outstanding customer experience, from initial enquiry through to handover and aftersales care. You will support individuals and businesses in choosing their perfect Mercedes-Benz vehicle, ensuring a seamless and tailored purchasing journey that reflects our commitment to exceptional service and automotive excellence.
Essential Skills & Attributes for an Automotive Sales Executive
* Exceptional interpersonal and communication skills, with the ability to engage customers from all backgrounds in a professional manner.
* Proven customer service approach with a passion for delivering memorable experiences.
* Self-motivated, ambitious, and target-driven, with a strong work ethic and a positive attitude.
* Effective organisational and time-management skills, able to manage multiple enquiries while maintaining attention to detail.
* Confident IT skills, including experience with CRM systems and Microsoft Office applications.
* Previous experience in automotive sales, retail sales, or a customer-facing role is highly desirable; however, full training will be provided for driven candidates with the right attitude.
* Full UK driving licence is required.
* Adaptable and eager to learn about the latest Mercedes-Benz vehicles, technology, and finance options.
Key Responsibilities in a Luxury Automotive Sales Role
* Welcome and engage customers professionally in the showroom, on the phone, and via digital channels.
* Confidently present and demonstrate the Mercedes-Benz range, expertly matching vehicles to individual needs and aspirations.
* Guide customers through the sales process, including test drives, finance options, and part exchange valuations.
* Prepare accurate sales documentation and ensure compliance with regulatory processes at all stages.
* Achieve sales targets for new and used Mercedes-Benz vehicles, accessories, and approved finance and insurance products.
* Conduct thorough follow-up with customers to ensure satisfaction and cultivate loyalty for future sales.
* Continually maintain up-to-date product knowledge and participate in ongoing manufacturer and in-house training.
* Work collaboratively with colleagues in sales, service, and administration to ensure an outstanding overall customer experience.
What Makes You a Great Sales Executive for Mercedes-Benz of Brooklands?
* Genuine enthusiasm for the Mercedes-Benz brand and luxury automotive market.
* Resilient, adaptable, and able to work effectively in a fast-paced, high-performing environment.
* Skilled at building rapport and lasting trust with both individual and corporate customers.
* Keen attention to detail and a commitment to professionalism in every customer interaction.
* Eagerness to develop expertise in vehicle sales, finance solutions, and customer relationship management.
* Pride in representing a world-class brand with integrity and initiative.
Why Join Mercedes-Benz of Brooklands as a Sales Executive?
* Competitive basic salary, generous commission, and great company benefits.
* Company pension scheme, life assurance, and 25 days annual leave plus bank holidays.
* Comprehensive induction and ongoing Mercedes-Benz manufacturer training.
* Clear opportunities for personal and career progression within Hedin Automotive and the Mercedes-Benz network.
* Employee Assistance Programme and dedicated wellbeing support.
* Inclusive, supportive, and diverse workplace culture.
* Exclusive staff discounts on Mercedes-Benz vehicles, parts, maintenance, and services.
How to Apply: Start Your Automotive Sales Career at Mercedes-Benz of Brooklands
If you have the drive to succeed and are ready to represent a globally renowned brand, we encourage you to apply today and start your journey in luxury automotive sales.
Hedin Automotive is an equal opportunity employer. We welcome applications from individuals of all identities, backgrounds, and abilities. All offers of employment are subject to pre-employment checks, including right to work, references, and a criminal record check. Learn more about our company and values at https://www.hedinautomotive.co.uk/.
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