Tagged Resources, acting on behalf of The Behrens Group, is delighted to present an exciting opportunity for a Customer Service / Key Account Manager. Our client is a well-established success story, renowned for delivering high-quality garments across Healthcare, Corporate wear, Workwear, and Sportswear sectors. Due to continued growth, they are looking to strengthen their Customer Services team with a driven and customer-focused professional. This is a varied role combining customer service excellence with key account management. You will develop a strong understanding of the business and its supply chain, while building and maintaining effective relationships with both internal teams and clients at all levels. Key Responsibilities * Deliver a consistently high level of customer service * Manage and nurture relationships with key Healthcare and University clients * Engage with prospective colleges to secure partnerships for upcoming academic years * Oversee account renewals and provide ongoing aftercare for college clients * Coordinate and support customer deliveries both nationally and internationally * Place, monitor, and track customer orders * Manage delivery schedules and resolve any issues efficiently * Prepare and issue quotations and estimates * Act as a key point of contact for customer queries, providing effective solutions * Skills & Experience * Strong customer service ...