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Customer service manager

London
St. Modwen
Customer service manager
Posted: 4 June
Offer description

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* Carry out quality assessments on technicians work, feeding back consistently to continually improve our service
* Carry out regular plot checks, ensuring defects are resolved before we hand over to the customer
* Work closely with the Head of Customer Service and other internal and external stakeholders
* Effectively manage and review In-House and NHBC data to better understand our customers

Requirements:

* A background in a similar role within Construction, or working as an Assistant / Site / Project Manager with a builder, and looking for a change of career
* Full driving license, and willingness to travel to sites in West Sussex & Kent
* Fast thinking, customer focussed individual
* Ability to communicate well, and influence at all levels

What We Offer:

* Starting basic salary of between £50-55k + bonus scheme
* 25 days Annual Leave + Bank Holiday + Christmas Shutdown
* Fantastic suite of benefits including Private Healthcare, Private Pension, Life Cover

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

Bank or payment details should not be provided when applying for a job. Eurojobs.com is not responsible for any external website content. All applications should be made via the 'Apply now' button.

Created on 02/06/2025 by TN United Kingdom

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