Job Title: Contracts Administrator
Location: Belfast
Salary: £28,000 - £30,000 per annum
Hours: Monday - Thursday 8:00am - 5:00pm | Friday 8:00am - 3:00pm
The Role
This is an excellent opportunity for an experienced administrator who thrives in a fast‑paced environment and enjoys working across multiple teams. You will play a key role in ensuring the smooth coordination and management of contracts from start to finish.
Key Responsibilities
* Contract Management: Oversee all new contracts, ensuring accuracy, deposit verification, and timely CRM updates
* Sales Liaison: Work closely with the Sales Team to resolve any contract discrepancies or queries in a professional and timely manner
* Scheduling & Coordination: Arrange surveys and installations, liaising with surveyors, fitters, and customers to ensure seamless scheduling and communication
* Installation Pack Preparation: Prepare and distribute installation packs, ensuring all documentation and delivery notes are complete
* CRM Oversight: Maintain accurate and up‑to‑date records throughout the contract lifecycle
* Customer Communication: Act as a main point of contact for customers, providing updates, resolving queries, and ensuring a high level of customer satisfaction
About You
* Previous experience in a fast‑paced office environment
* Strong customer service skills with a professional and approachable manner
* Highly organised with excellent attention to detail
* Proactive and able to manage multiple tasks effectively
* Strong communication and interpersonal skills
What's on Offer
* Competitive salary of £28,000 - £30,000
* Early finish every Friday
* Opportunity to join a growing and supportive team
* Career development within a successful organisation
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