LOCATION: Belfast, Laganside HouseWAGE: £13.75 per hour START DATE: 18th May 2026 EXPECTED END DATE: 4th October with possibility of extension BENEFITS: Hybrid, flexi JOB DESCRIPTION: Providing advice and guidance The post holder is required to attain a basic knowledge of the EJO legislation both primary and secondary to, where appropriate: ⦁ Deal with a variety of counter, telephone and written queries daily ⦁ Liaise with own team and other MJT staff to resolve escalated queries ⦁ Conduct difficult conversations with debtors as and when required. Information gathering and processing ⦁ Creating, populating and saving COM1 debtor information form ⦁ Checking applications for creditor information ⦁ Completing Equifax checks ⦁ Completing benefits checks using DfC Searchlight system ⦁ Completing double debtor checks ⦁ Completing ICOS checks ⦁ Completing Google checks ⦁ Issuing bank demands (if identified) ⦁ Completing companies house checks (company cases only) ⦁ Ensuring all relevant documents uploaded to JEMS ⦁ Updating case notes in JEMS ⦁ Updating personal spreadsheet Other duties include: ⦁ Inbound telephony duties ⦁ Outbound telephony duties ⦁ Office cover 9am – 5pm on a rota basis ⦁ Training new team members as and when required Best practice and continuous improvement ⦁ Protect the integrity of court records; ensuring that all confidential information is managed appropriately and shared securely ⦁ Develop proficient IT skills in the operation of the computer systems ⦁ Comply with all NICTS and local policies ⦁ Provide input to continuous improvement of best practice and office procedures within your area of responsibility This lisAt is not exhaustive and other duties may be varied and/or added over time
A criminal record will not necessarily be a bar to obtaining a position.
The UK Recruitment Co. Ltd has policies on the Recruitment of Ex-Offenders and the Secure Handling, Use, Storage, and Retention of Disclosure Information, copies of which can be made available upon request.
PLEASE READ THE JOB DESCRIPTION AND REQUIREMENTS CAREFULLY BEFORE APPLYING.
TO APPLY, PLEASE SEND YOUR CV AND EDUCATION PROOF TO: EMILY.BELL@THERECRUITMENTCO.UK