Overview
The post holder will provide comprehensive administrative and clerical support to the NIAS Uniforms Department, ensuring the efficient management of uniform orders, stock control, supplier communication, and associated record keeping. The role involves liaising with internal staff, external suppliers, and management to ensure uniform distribution runs smoothly and in line with Trust policies and procedures.
Administrative Support
* Provide day-to-day administrative support to the Uniforms Team within the HR/Procurement function.
* Process uniform orders, deliveries, and returns using Trust systems.
* Maintain accurate records of stock levels, orders, and staff uniform allocations.
* Prepare correspondence, reports, and spreadsheets as required.
* Ensure all documentation and data are filed and stored in line with Trust information governance policies.
* Support the coordination of uniform fittings, deliveries, and collection schedules.
Customer Service & Communication
* Act as a first point of contact for staff queries relating to uniforms via email, phone, or in person.
* Liaise with suppliers and contractors to follow up on orders, resolve queries, and track deliveries.
* Provide timely and accurate information to Trust staff and management regarding uniform status or policy updates.
Procurement & Stock Management
* Support the procurement process for uniform items, including raising requisitions and receipting deliveries.
* Monitor uniform stock and flag shortages or reordering requirements to the appropriate manager.
* Assist with the coordination of deliveries between suppliers and distribution points.
* Maintain a high level of accuracy when updating databases and spreadsheets for audit purposes.
Team Support
* Work closely with HR, Procurement, and Finance colleagues to ensure consistency and compliance.
* Provide cover for other administrative team members as required.
* Contribute to a positive team environment and support continuous improvement in service delivery.
Essential Criteria
* 4 GCSEs (Grades A–C) including English Language and Mathematics (or equivalent).
* Minimum of 2 years’ administrative experience in an office environment.
* Proficient in the use of Microsoft Office (Word, Excel, Outlook, and databases).
* Strong organisational skills and attention to detail.
* Excellent communication and interpersonal skills.
* Ability to manage multiple priorities and meet deadlines.
Desirable Criteria
* Experience working in a healthcare or public sector environment.
* Knowledge of procurement or stock management systems.
* Previous experience dealing with uniform or inventory management processes.
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