Job Purpose
The role of the Sales Executive is to sell the manufacturer range of new and used car products, meeting agreed sales volumes.
Key Responsibilities
* Follow precisely and consistently the manufacturer sales process including meeting enquiry management targets.
* Understand and apply manufacturer mystery shopping criteria when dealing with customers.
* Ensure the showroom, displays, customer information, sales activities, vehicle documentation and other relevant information is kept and maintained accurately and comprehensively to the required manufacturer standard, including the display of manufacturer vehicles.
* Prospect for new and used car customers on a regular basis to create sales opportunities, using a follow‑up process to maintain regular contact with new and existing customers for potential repeat business.
* Actively convey the culture of putting customers first by means of TCF at all times.
* Maximise sales opportunities by offering finance solutions to customers, while adhering to FCA guidelines concerning the portrayal of financial information and regulated activities.
* Manage the preparation and handover of sold vehicles to customers, ensuring a full briefing on the operation of the vehicle and its controls and introducing customers to the aftersales department.
* Participate in planning sales campaigns and promotions to maximise sales penetration, taking part fully in on‑ and off‑site promotions run by the department.
* Carry out accurate appraisals of all vehicles offered for part exchange.
Essential Skills & Requirements
* Full UK driving licence.
* Smart appearance.
* Competency in numeracy, literacy and IT.
* Experience as a car sales executive.
Desirable
* Relevant product knowledge.
Benefits
* Basic Salary of £23,100 per year.
* 25 days annual leave + Bank Holidays.
* Company pension scheme.
* Employee referral programme.
* Working pattern and applicable rotas.
* Annual bonus potential.
* Company Car – BIK Scheme.
* Manufacturer training.
* Harwoods Academy.
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