Business Travel Manager - Required for this independent travel management company to oversee the corporate travel team. This is a Monday to Friday role and will be fully office-based in Hampshire with a competitive salary dependent on experience.
Business Travel Manager responsibilities:
* Be responsible for the daily running of the Corporate Travel office whilst leading a team of consultants
* Monitor service delivery, turnaround times and SLA performance
* Handle and resolve operational issues and client concerns
* Oversee onboarding and implementation of new corporate clients
* Work closely with Sales, Account Management and IT
* Drive improvements in efficiency, processes and team performance
Business Travel Manager skills required:
* Strong Corporate Travel background
* Team management or supervisory experience
* Confident handling escalations
* Fast paced, high service mindset
* Solid operational understanding of systems & workflows
* Experience of onboarding clients an advantage
Additional information:
* Great salary and benefits
* Incentives and social events
* Monday- Friday 9am-5.30pm