Your newpany
West Sussex County Council is dedicated to delivering high quality services that make a real difference across themunity. Joining their HR Shared Services team means bing part of a supportive, people focused environment that underpins the smooth running of the entire council and local schools. You’ll be working in a modern shared service function that values teamwork, continuous improvement, and a culture where every individual’s contribution is genuinely valued.
Your new role
As a Payroll, Pensions & HR Administrator, you’ll play a key role in delivering accurate, efficient and customer focused administrative support across payroll, pensions and HR processes. This is a varied and fast paced role where you’ll be responsible for:
1. Setting up new starters and processing contractual changes
2. Managing payroll calculations and updates with precision
3. Supporting pensions administration, including maintaining accurate pension records
4. Processing DBS applications and right to work documentation
5. Producing standard correspondence and maintaining employee records
6. Responding to telephone, email and written queries in a professional, supportive manner
7. Working with SAP and other large HR/payroll systems to ensure accurate processing
8. Handling confidential and sensitive information with the highest level of discretion
Every day brings new tasks and challenges, making this the ideal role for someone who enjoys structured processes, accuracy and meaningful administrative work within a collaborative team.
What you'll need to succeed
To thrive in this role, you will bring:
9. Strong numeracy skills and the ability to work confidently with figures
10. Excellent written and verbalmunication skills
11. Good analytical and problem solving abilities
12. Confidence using MS Word, Excel and Outlook
13. Experience delivering high quality customer service
14. The ability to prioritise workloads and meet daily deadlines
15. A positive, adaptable approach to change and learning new systems
16. GCSEs (A–C) in Maths and English or equivalent experience
17. Experience with HR, payroll, pensions or financial systems is desirable but not essential.
Most importantly, you’ll be organised, detail driven andmitted to delivering a high quality service that supports employees across the organisation.
What you'll get in return
In return, you’ll join a weing team that offers excellent training, development and the chance to build a long term career in HR, payroll or pensions. You’ll be part of an organisation that values trust, support, honesty and customer centred service - and encourages personal growth and progression. Working for West Sussex County Council means contributing to a positive, inclusive culture where your work has a direct impact onmunity services.