Sales executive

Masstemps are currently recruting for a full time, permanent sales executive to join a busy and expanding manufacturing company based in the heart of Kidderminster. The role is critical in ensuring smooth order processing, accurate documentation, and efficient coordination between sales, production, and customers.This position suits someone detail-focused, commercially aware, and comfortable working in a fast-paced, project-driven manufacturing setting. Key Responsibilites: Sales, Quotation & Order Processing Prepare, write up, and issue customer quotations accurately and in a timely manner Ensure quotations align with pricing structures, specifications, and project requirements. Send quotes to customers and merchants and manage any follow-up activity Proactively follow up open quotations to secure orders and maintain pipeline visibility Maintain quotation logs and update outcomes (won/lost/pending) Process customer purchase orders accurately and in a timely manner Input and maintain orders within the internal system Check order details against quotations, drawings, and specifications Issue order acknowledgements and confirm key delivery information to customer Customer & Internal Communication Act as a key point of contact for order updates and general queries Liaise with customers, merchants, and internal teams to resolve order issues Provide updates on lead times, delivery schedules, and production status Support Sales Managers with customer communication follow-ups Production & Technical Coordination Work closely with the technical and production teams to ensure correct specifications are issued for manufacture Ensure drawings, revisions, and approvals are correctly logged and distributed Highlight discrepancies between quotations, orders, and manufacturing requirements Maintain accurate records of orders, pricing, and customer information Manage filing of quotations, purchase orders, and supporting documentation Ensure all internal systems are kept up to date and accurate The ideal candidate will have: Previous experience in a sales support, sales admin, or order processing role (manufacturing/construction preferred but not necessary) Strong attention to detail and numerical accuracy Excellent communication skills (written and verbal) Ability to manage multiple orders and priorities simultaneously Hours of work: Monday - Friday 36 hours per week. Rate of pay: Up to 32k per hour with a clear bonus structure in place. If you wish to apply for this role please submit your CV and call