We have a fantastic opportunity for the right individual to develop a career within an industry with one of the highest global marketing spends and at a company representing the world’s largest automotive brand.
The Steven Eagell Group is an award-winning employer and Europe’s largest Toyota and Lexus retailer, with 43 locations across the Southeast, East of England and West Midlands. Our foremost objective is to offer complete satisfaction to every one of our valued customers.
We are currently expanding our business and are now offering an exciting opportunity to join the team, as Sales Executive at our Birmingham branch. We will provide excellent training and genuine career progression opportunities in return.
*Please note: previous experience in an automotive sales role is required*
Does this sound like you?
1. Excellent customer service skills and enjoys working with people.
2. Able to take initiative and ownership of issues; is proactive, has a ‘can-do’ attitude.
3. Able to multi-task and switch quickly between tasks.
4. Willingness to learn, develop and keep up to date with complex/ technical/product information.
5. Strong organisational and prioritisation skills.
6. Is a team player and offers help and support to others.
Highlights of this role include:
7. Talks with and listens to customers to build rapport and understands their requirements.
8. You will build trust, communicate effectively and surpass our customer's expectations, whilst providing a service-based experience. In essence you will ensure that our customer’s buying experience is industry leading, in line with our standards.
9. Demonstrates the most suitable options to the customer, understanding and adapting to their buying strategy and encouraging them to experience the product through a test drive.
10. Uses in-depth product knowledge to guide the customer towards the best choice for them.
11. Works with colleagues and other teams across the Centre to provide continuous improvement and seamless service to customers (e.g. attending to Aftersales customers, with the aim of obtaining new business).
12. Ensures opportunities for sales by other teams are followed up by the most appropriate specialist (e.g. Fleet Sales).
In return:
13. One in four weekends off
14. Car Benefit Scheme after successful completion of a probation period
15. Comprehensive training provided
16. 33 days off per annum
17. Company pension scheme
18. Access to high street discounts through Perk Box
19. In-house, manufacturer & professional qualifications
20. Staff referral scheme
21. Access to medical cover through Simply Health
Responses to:
Brand
Toyota