Quality Manager Location : Sedgefield, TS21 3EE Salary : £45,000 per annum Contract : Full-Time | Permanent Lead Quality. Drive Standards. Shape Continuous Improvement! About Us PFF Group is a leading UK manufacturer of high-quality food packaging solutions, supplying supermarkets, multinational food producers, food service providers and fresh produce companies across the UK. Following its acquisition in October last year, PFF is now proudly part of the Coppice Group a forward-thinking, innovative packaging group with a strong reputation for quality, sustainability and customer partnership. Becoming part of Coppice marks an exciting new chapter for PFF, strengthening our capabilities, broadening our product offering and enhancing the service we provide to our customers. With continued investment in our people, technology and manufacturing facilities, we remain committed to delivering innovative, sustainable packaging solutions that meet the evolving needs of the food industry. The Role We are seeking an experienced Quality Manager to lead and develop our site quality function in Sedgefield! This is a key leadership role responsible for maintaining and enhancing our quality systems, ensuring full compliance with BRCGS standards, and driving continuous improvement across the site. You will work closely with Production, Engineering and Senior Leadership to ensure product safety, compliance and operational excellence. If you thrive in a fast-paced manufacturing environment and are passionate about food packaging quality, this is an opportunity to make a real impact. As Quality Manager, you will: Lead and develop the site Quality team, including a Quality Supervisor, Coordinators and Auditors Ensure full compliance with BRCGS Food Packaging standards (current issue) Act as HARM/HACCP Team Leader, maintaining robust food safety processes Drive site-wide quality improvements through structured review meetings Own key KPIs and contribute to achieving company OKRs Lead internal audits (GMP, Glass & Sharps, Traceability, Hygiene etc.) Oversee supplier approval and raw material quality compliance Manage customer complaints, investigations and root cause analysis Support corrective and preventative actions across departments Monitor and analyse quality data, identifying trends and improvement opportunities Coordinate and support external audits Support transition and implementation of ISO standards Ensure procedures are updated, communicated and embedded across the business This is a hands-on leadership role requiring both strategic oversight and operational involvement. About You You will bring: Strong experience in a manufacturing environment (food packaging highly desirable) Proven knowledge of BRCGS standards and audit processes Experience leading HACCP / HARM teams Previous quality leadership experience, including managing teams Strong understanding of GMP, hygiene and compliance requirements Experience handling customer complaints and root cause investigations Data-driven decision-making skills The confidence to influence cross-functional teams You are proactive, detail-oriented, and confident in holding standards while building strong working relationships. What's in it for you £45,000 salary 25 days holiday 8 bank holidays Contributory pension scheme (after 3 months) On-site parking A visible leadership role with real influence across the site Why Join Us This is more than a compliance role it's an opportunity to shape quality culture, strengthen systems, and lead improvement initiatives within a growing manufacturing operation. If you're ready to take ownership of site quality and drive standards forward, we'd love to hear from you. No agencies please.