Fire & Security Role: Are you a Service Desk Manager working with a strong understanding of both Fire & Security?
Paying up to £50k
The ideal candidate would have:
* Have a strong understanding of both Fire & Security
* Full UK driving licence.
* Having the ability to review and comment on specifications
* Excellent time management
* Being self-efficient and able to prioritize and report back to your manager once a week.
* Be able to work well within a team
* A friendly can-do approach to people and challenges
* Outstanding verbal and communications skills
* A strong desire to grow with the business and develop your career within the company.
About the role:
* Supporting admin and engineering teams
* First line escalation for technical queries and department concerns
* Working with the Service Manager / Service desk to transfer lead to quotations with precise accurate information.
* Technically reviewing engineer recommendations from their worksheets
* Sending quotations to Brunel Fire & Security clients and being responsible for chasing the client and also asking for feedback
* Tracking & prioritising workload with managements help
* Attending weekly account/client meetings
* Working with the Brunel Projects department planning takeover’s and helping creating specifications/proposals
* Liaising with our supply chain to understand new products on the market and also build strong working relationship
* Supporting Sales staff
* Supporting Management with KPI’s, SLA’s and compliance requirements.
For over two-decades this company has committed to exceeding client expectations, evident across sectors from public to industrial.
Don't miss out on this exciting opportunity to join the team and make a difference in the fire and security industry. Apply today and take the next step in your career!