Customer Service Manager Lead, Inspire & Grow
Location: Wimborne, Dorset
Salary: £35,000 £42,000 + Profit Share + Great Benefits
Are you a people-focused leader who loves turning busy operations into well-oiled, high-performing teams?
Do you take pride in delivering exceptional customer service while building a culture of trust, collaboration, and excellence?
If so, this is the perfect opportunity to make your mark.
About the Company
Were a long-established, family-run business with over 30 years of success designing and installing commercial shading systems that make workplaces more energy-efficient and comfortable. From iconic London landmarks to schools and hospitals, our projects help reduce energy use and improve working environments across the UK.
Behind our success is a professional yet down-to-earth team who care about doing things properly and looking after each other along the way.
The Role
As Customer Service Manager, youll take ownership of our service and coordination functions, leading a small office team and supporting engineers in the field. Youll ensure smooth operations, outstanding communication, and first-class customer experiences while continuously improving the systems that keep everything running.
Youll:
1. Lead, motivate, and develop a team of 13 (office ...