Are you an experienced Operations Manager or Lead Agent in business travel, looking for your next challenge?
Do you have hands-on experience with Sabre for ticketing, reissues, refunds, and schedule changes?
A leading international business travel company in London is expanding and seeking a Business Travel Manager to lead a growing global team of Business Travel Consultants on a dedicated account.
This team delivers high-touch, end-to-end, compliance-driven travel arrangements for both individual travellers and corporate group clients.
If you are passionate about inspiring your team, driving operational excellence, and taking a hands-on role in a fast-growing environment, this is a rewarding opportunity.
You will enjoy a competitive salary, flexible working arrangements, and clear career progression.
Key Responsibilities:
1. Lead, mentor, and support a global team of Business Travel Consultants.
2. Provide daily line management, performance monitoring, and development support.
3. Conduct regular 1:1 meetings, team meetings, and performance reviews.
4. Identify training needs and deliver coaching and development programmes.
5. Support onboarding and training for new team members.
6. Collaborate with the Head of Department and HR to optimise staffing levels, shift patterns, and operational coverage.
7. Ensure adherence to standard operating procedures (S...