Groups & Events Manager at the Inverness Palace Hotel & Spa
Are you looking for a career in Sales – we are looking for a warm and friendly person with a confident attitude and outgoing personality to take over the role of Sales Executive. You’ll have the confidence to communicate well and quickly gain the trust of customers, guests & colleagues. You’ll love working in a team and your enthusiasm will rub off on colleagues working with you.
* You’ll use a warm and friendly approach to help customers plan travel trade groups, business stays, meetings, events and celebrations.
* You’ll love selling, supporting and working with the team to boost revenue.
* You’ll have an eye for detail and like following tasks through to the end.
* You’ll be able to spot opportunities where we can help our customers in a proactive manner to boost hotel sales.
* You’ll be well organised and enjoy building relationships with our customers and guests.
* You’ll communicate well with all your colleagues keeping everyone up to date with the information they need.
* You will be self‑motivated and be able to use your initiative to find sales leads, make an extra sale and make a customer happy.
Sales Executive Areas of Responsibility
* Work with our customers to pro‑actively build relationships and help make sure they return to the Inverness Palace Hotel.
* Identify business opportunities for local companies for bedrooms sales to meeting room sales and functions / events.
* Proactively work with Travel Trade customers to make the Inverness Palace their first choice for their groups.
* Create proposal offers for clients and respond timely to customer enquiries and provide accommodation solutions to confirm their booking.
* Work with marketing partners to deliver bedrooms in the low‑season through leisure break activity and packages.
* Maintain accurate and up‑to‑date records and databases for all client communications and contacts.
* Be able to review and analyse market data and identify areas for growth.
* Increase brand awareness across all platforms.
Skills for Sales Executive
* Customer service & sales experience is an advantage, but not essential as full training will be given.
* You must have the ability to work independently and as part of a team.
* You must be confident speaking with all different types of customers from business execs to people planning family gatherings, meetings or a girls weekends away.
* You must have professional communication skills for meeting customers for hotel show rounds.
* Excellent written communications skills for responding to emails.
* Excellent organisational and planning skills to deliver sales activity.
* Excellent follow up and chase for sales activity to return bookings.
* Strong digital skills using Excel, Word & Outlook and other tools such as Canva and other job‑related web platforms.
* This role has the potential for continued growth with a view to becoming the hotel Sales Manager.
Interested? –Submit your CV to sales.palace@miltonhotels.com. This is a full‑time role working Monday to Friday (9am – 5pm).
Seniority level
* Entry level
Employment type
* Full‑time
Job function
* Sales and Business Development
* Industries
* Hospitality
#J-18808-Ljbffr