The Technical Sales Executive is responsible for working with our customers to ensure that they understand our product offering, to support them to activate and use the product, measure their usage, and ensure that it is aligned with our and their expectations, to help them to diagnose, calibrate and program vehicles and return them to pre-accident condition to their customers.
Essential functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
* Provide account management support to our Bodyshop and SMR customers in your territory
* To understand their needs and ensure that they are fully supported in the activation and use of the product
* Once activated to encourage and monitor the use of the remote services to ensure they are aligned with expectations
* Organise events in MSO's to gain maximum traction and support from the management for the usage of the tools and in particular remote services Build strong relationships to enable the up sale of other products and services
* Provide leads for the ADAS Technical Sales team to enable the sale of ADAS equipment Proactive account planning and understanding key focus and priorities.
* Responsible for organising customer visit plan's, documenting visit, reports and presenting customer performance to the European Business Development Director
* Activity management using Pipedrive CRM and Sales tool Monthly reporting for customers with recommendations.
* Utilising internal reporting to identify areas of issue or concern to enable these to be addressed with the client
* Feedback into the business of products, services and developments require that would support customers' needs and our growth strategy
* Other Duties: Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Minimum Qualifications
* At least 3 years' experience selling/providing account management to Bodyshops / SMR
* Technical understanding of diagnostics and how it is used in the repair process
* Customer focused and commercially aware
* Excellent networker with powerful communication, presentation and influencing skills, analytical and numerate
* Highly organised with a flexible approach to working
Work environment
This role has no supervisory responsibilities
Physical demands
This job operates primarily in a professional office environment with frequent visits to various automotive repair shop environments that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. This position is responsible for driving a company provided vehicle to various locations with their assigned geographic area. Physical requirements also include occasional lifting/carrying of 5 pounds; visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. Required to have visual acuity to operate motor vehicles.
Travel required
Occasional travel may be required for this position.
Work authorisation/security clearance requirements
N/A
Affirmative Action/EEO statement
The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, age, disability, genetics, or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.