Job Summary
The Site Manager will have proven experience of managing an on-site maintenance team dealing with electro-mechanical faults and preventative maintenance operations on automated materials handling equipment within a warehouse environment.
Reporting to the KAM the Site Manager will have experience of carrying out risk assessments and will ensure that the team carries out their duties within a safe environment. The position is an office-hours based role though the Manager is expected to be very flexible should the situation require out of hours attendance.
The candidate must show experience and competence in budgetary control and show a successful history of managing a team of shift-based engineers.
Duties and responsibilities include, but are not limited to:
1. Promote a strong safety culture and compliance to current H&S standards
2. Overall management of site with 5-25 employees
3. Provide complete customer satisfaction whilst enhancing the reputation of the Company
4. Gain a reputation for rapid and effective support
5. Strategically plan and manage site budgets and associated commercial activities
6. Match tasks with team skill-sets to ensure delivery of defined SLA
7. Manage, as the on-site representative, all system improvements and installations
8. Take a leading role relating to customer management and escalation management
9. Manage all training requirements, both technical and regulatory
10. Lead the site team and manage a diversity of skillsets from apprentices through to site supervisors
11. Promoting equality and diversity as part of the culture of the organisation
12. Partnering with the Heads of Department and KAMs to identify opportunities that will support improvement in both organisational and people performance, and ultimately supporting the overall business objectives
13. Head up the administration and consultation process for department/team restructures where required
14. Lead the management of long-term absence, utilising our Occupational Health partnership when needed, also working closely with the HR Coordinator to manage and reduce short-term absence
15. Produce reports and data analysis as required
16. Time for project work and improving ways of working is essential, so you need to effectively manage the day to day and have capacity to step up to support wider HR initiatives both in the UK and globally
17. Working as part of a global organisation national and occasional international travel will be required
18. Increase the scope and efficiency of the Company's support solutions
19. Able to effectively present a KPI based monthly review to key stakeholders
Skills, qualifications and experience
20. HNC/D NVQ LEVEL 5 and/or relevant higher engineering qualification
21. Operational experience within an automated distribution or manufacturing facility
22. Experience of managing teams of 5+
23. Strong experience of Lean / 6 Sigma
24. Technical skills to cover software systems, with a good appreciation of electro-mechanical installations
25. Customer focused with excellent verbal and written communication skills
26. Experience with CMMS
27. NEBOSH Managing Safety qualification desirable
28. Strong data analytical and report development skills
29. Competent with MS Office (Word, Excel, PowerPoint)
30. Strong interpersonal and leadership skills
31. Team oriented
32. Deal with issues and resolve them diplomatically
33. Proven Organisational Skills
Important behaviours to have in line with our company values
34. Appreciation – Recognises the achievement of others
35. Creativity – Is resourceful and innovative
36. Courage – Willing to learn and try new things
37. Openness – Always approachable and helpful
38. Reliability – Consistently gives their best
Local benefits
Some locations have local benefits; please speak to a member of the management team.
Tips for applicants
Are you looking for new challenges? Do your eyes sparkle with enthusiasm when you talk about your specialist area? Do you gladly take on responsibility? Are you able to grasp complex issues? Are you brave enough to take new paths and do you view changes as exciting opportunities?
Then apply now! We look forward to getting to know you.
Here are a few tips for a successful application.
Complete + online + authentic = good chances
Complete
The following documents are important to us:
39. Cover letter (please indicate your core areas in the case of speculative applications)
40. CV (résumé) in tabular format
41. Diploma certificates and evidence of professional experience
Online
Please only apply via our application tool.
Tip: Apply for current vacancies to maximize your chances. In the case of speculative applications, it can take some time before we have an appropriate offer for you.
Authentic
Once you have completed the first two steps, you are a good deal closer to your new job. If your educational and professional backgrounds fit one of our job opportunities we will invite you to an interview in person.
The interview is the most important part of the application process. Above all, we look for authenticity. During the interview, we will find out whether our expectations match each other and whether a long-term cooperation can be formed.
Application process
1. Apply online
2. Confirmation of receipt sent
3. Human Resources and specific department look at your documents
4. If we like what we see: invitation to an interview in person
5. The excitement builds: first interview in person
6. If necessary: second interview in person
7. Do we fit well together? Welcome to KNAPP!
To ensure a speedy application process, please only apply via our application tool. After submitting your application you will receive a confirmation of receipt.
Information
KNAPP U.K. Limited Glasgow Great Britain Fulltime Display in PDF formatDisplay in PDF format Apply nowApply now