Position: Quality Manager, EMEA Aerospace & Defense
Job Description: As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients worldwide. Our business is built on trusted, long-lasting relationships with industry leaders on both the supplier and customer sides. Find more about us in our Arrow Corporate Video on YouTube.
Role Overview: Arrow's Global Components is seeking a Quality Manager for the EMEA Aerospace & Defense sector. You will support the development and maintenance of the Quality Management System in accordance with customer requirements.
Key Responsibilities:
* Support and maintain Quality Assurance System data
* Handle 8D responses: liaise with customers on quality issues, lead root cause analysis, and implement corrective/preventive actions
* Complete First Article Inspection Reports
* Conduct fault trend analysis
* Create quality metrics and KPIs
* Collaborate with sales teams and distribution personnel
* Support new business activities with the sales team
* Participate in continuous improvement projects
* Ensure compliance with customer requirements, standards, and regulations
* Monitor and improve the effectiveness of the QMS
* Prepare for customer audits, document findings, and oversee corrective actions
* Analyze processes for improvement opportunities
* Work professionally with customers and suppliers
* Collaborate with cross-functional teams to meet expectations
* Generate reports on KPIs and quality metrics
Qualifications:
* Minimum 3 years of experience in a Quality Management role within Aerospace & Defense
* Knowledge of AS9100/9120 standards and quality management principles
* Understanding of aerospace industry regulations and requirements
* Proficiency with quality tools such as FMEA, SPC, CAPA, 5 Whys, Fishbone Diagrams
What We Offer:
* Competitive compensation package
* Trustworthy and supportive work environment
* Flat organizational structure with open communication
* Opportunities for professional and personal development
Arrow is an equal opportunity employer committed to diversity and inclusion. If you see yourself as our future colleague, please send your application. #LI-MW2
Location: UK - Remote
Time Type: Full time
Job Category: Supply Chain Services
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