Your new company You'll be joining a public sector organisation that plays a vital role in delivering essential healthcare services across Northern Ireland. Your new role As an Administrative Support Officer, you will be the first point of contact for service users and responsible for delivering a high-quality administrative service across multiple sites. Your duties will include: Managing referrals and appointment bookings using internal systems Coordinating correspondence and maintaining accurate patient records Handling telephone enquiries with professionalism and empathy Supporting procurement processes including ordering medical supplies Assisting with data collection and reporting for service improvement Providing cross-cover within transitional service teams and adapting to changing service needs What you'll need to succeed 4 GCSEs including English (Grades A-C) and 2 years' admin experience NVQ Level 2 in Administration plus GCSE English and 1 year's admin experience 3 years' experience in an administrative role You'll also need: Proficiency in Microsoft Office (Word, Excel) Strong communication and interpersonal skills Ability to work independently and as part of a multidisciplinary team Excellent organisational skills and attention to detail Flexibility to adapt to a changing environment and prioritise workload effectively What you'll get in return Belfast based role (Knockbracken) 6 month position £12.31 per hour What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be Skills: Admin clerical customer service Benefits: £12.31