Location: Bristol Job Type: Permanent Industry: Cloud & Infrastructure Job reference: BBBH430301_1770051531 Posted: about 9 hours ago
ROLE TITLE: Level 2 Application Technical Support - SC Cleared
LOCATION: Bristol (onsite)
CLEARANCE: active SC clearance required
Salary: £36k - £41k per annum
Hours: Monday to Friday, 9am - 5pm
Initial End Date: October 2027
We are actively looking to secure a L2 Application Technical Support candidate to join Experis.
Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively.
Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development.
Key accountabilities of the role
1. Support of a range of critical applications running on a common platform.
2. Monitoring of queues in incident management systems.
3. Initial issue determination and some remediation actions.
4. Contribution to the development and deployment of enhancements and patches.
Key skills and experience
5. Logical thinking with methodical actions.
6. Excellent written and verbal communication skills, proficiency with Microsoft Office applications (Word, Powerpoint, Excel, Teams, Sharepoint, OneDrive, experience of incident, problem and change processes and systems, experience of support of production IT services
7. Remedy incident management system, Sharepoint on premises configuration and support (desirable)
Benefits Include:
8. Contributory pension scheme
9. Employee Assistance Program
10. Medical and Dental cover
11. 22 days holiday + bank holidays
12. Maternity Pay/Shared Parental leave and paternity leave
13. Sick pay
Suitable Candidates should submit CVs in the first instance.