Title: Customer Service Manager Location: Luton / Remote Salary: £30,000 - £35,000 per annum A Customer Service Manager is required for one of our client to be based in Reading. Job responsibilities : Working closely with management in the implementation of policies and procedures Adherence to regulatory standards and procedures Provide reports as required Dealing with customer inquiries via email and over the telephone. Dealing with all associated administration. Requirement and Attributes: With a proactive approach to problem solving, have a positive attitude towards things. Be performance, achievement and results driven Excel, PowerPoint, word, & Microsoft project skills. Data analysis skills. Good online eCommerce sense. If you feel you have the relevant experience and credentials for this role, then please simply send your CV by hitting APPLY NOW!